Reviews (9,688)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited July 10, 2024

I want to express my heartfelt gratitude for Jolie outstanding support as a customer service representative. Efficient problem-solving, timely responses, and friendly demeanor have greatly enhanced my shopping experience. In a world where exceptional customer service is rare, Jolie's professionalism and dedication truly shine, making a valuable asset to your team.

betterlyfstore
United States
Over 1 year using the app
Edited November 9, 2020

I have been on CJ for 8 weeks. I have great experience with Alisa, Louie Shang, Chris Chi, Bonnie Chen, Jenna Zhu, Bonnie Gu, Ellen Yang, Catherine Li, Danielle Yang from CJ dropshipping! They really go all out to help me to enquire and resolve issues relating to policies, product details and sourcing! I really appreciate it! I have not started my sales, hence I can't comment on the shipping details and post sales service yet. Will keep this page updated once my sales started. Well done to Alisa, Louie Shang, Chris Chi, Bonnie Chen, Jenna Zhu, Ellen Yang, Catherine Li, Danielle Yang! Loves!

Littlezilly
Singapore
Over 1 year using the app
CJDropshipping replied October 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 21, 2021

I just had a conversation with Collin Shao as I had a problem with one of my orders and He managed to give me the information I needed in a couple of minutes so that I could help one of my customer to resolve an issue with their parcel. Great!

oobique
United Kingdom
Over 1 year using the app
CJDropshipping replied December 22, 2021

Thank you for your feedback! Your approval is our motivation.

July 10, 2022

Tenho feito bastantes perguntas no suporte da app e obtive sempre resposta. Ainda não comecei a trabalhar com eles, mas parece-me uma excelente alternativa ao Alliexpress. A Cristina Chen ajudou-me bastante. Recomendo

Espirs
Portugal
Over 1 year using the app
September 28, 2023

This is a very good plugin that will provide you with a dedicated consultant. Thank you very much to my consultant Miya. When encountering many unresolved issues, such as logistics or product procurement, they will quickly help me solve them

OYOtt
Hong Kong SAR
Over 1 year using the app
January 19, 2023

Thanks to CJ, the advisor gave me good information. Alvin hu is very reactive and patient to my request.

Primoxy™
France
Over 1 year using the app
December 4, 2022

I am new to drop shipping method. I received my first order for CJDropshipping. My order failed on Shopify due to some technical issue. Then I contacted CJDropshipping help. Ken of CJdropshipping went over the whole issue and helped me by giving step by step support and guidance.

NewAgeFashonus
United States
Over 1 year using the app
August 30, 2022

Christina Chen was extremely helpful. I think she deserves a raise because he genuinely took the time to help me step by step for 3 hours straight, I am truly impressed ty so much :) it's too bad I can't give her more stars ❤️

Pets Primal
United States
Over 1 year using the app
March 2, 2023

CJdropshipping treats you like their purpose, Mary was professional, punctual with her response times. All my concerns and problems were solved. They reassure that you leave no doubt behind, I strongly recommend CJDropshipping- it really is an experience.

Easyquickscopeviews
United States
Over 1 year using the app
October 8, 2023

Their customer support team is fast, clear and very patient. Anthony helped me today and the website is easy navigate. Definitely recommend!

Preezies
United States
Over 1 year using the app