Reviews (9,688)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

April 1, 2023

ken helped me a lot. He answered my question very quickly, so I was able to continue working without any problems

amalia-jewellery
Germany
Over 1 year using the app
December 15, 2020

Very good platform and Yeri is kind, helpful and professional agent! Thanks!!!!!!!!!!!!!!!!!!!!!!!!!

Borozi
Sweden
Over 1 year using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 18, 2022

Best customer service ever! you send the message and problem solve. Connie is super helpful and patient, taking his precious time to help.

Get Natch
United States
Over 1 year using the app
March 6, 2023

The chat assistance was a really great expireance. I was able to get help within moments and get answers to my questions with 5-star customer service today. I love CjDropshipping. They are the best.

Sweet Sentimental Gifts
United States
Over 1 year using the app
January 10, 2020

The best suppliers I've worked with!!! I even have my own agent who helps me out so much :) Shout out to my boy Curry :)

PresentPet
United Kingdom
Over 1 year using the app
November 30, 2023

Fast, nice and very helpful customer support, especially from Zoey Zheng. Always get the answer to my questions in a few minutes. Also very good user interface, many good products and goo prices.

pplace
Austria
Over 1 year using the app
Edited May 17, 2024

Sveta has been very helpful and efficient in assisting me in handling the challenges that I encounter. She is also very quick in her response time and also good at communication. I look forward to more of her support.

A quick update here. Ruth, Damen, Linda Feng, Bonnie and the whole CJ team have been quite helpful. They have provided a great deal of support to ensure that RSS Webshop is able to serve our customers better. We are very grateful to the CJ team.

rsswebshop
Estonia
Over 1 year using the app
March 2, 2023

Niky is AMAZING! Thank you so much for all the support and your hard work!! thank you for your time and really thank you from the bottom of my heart!!
You are a life-saver!! I do recommend Niky 100%, TOP Agent, TOP Work, TOP Service!!

Lucisia
Switzerland
Over 1 year using the app
June 25, 2021

CJDropship is the best among all fulfillment services out there. Very supportive customer support service, Charles Lu is a great representative, he helped me solve my queries. Dropshipping Features from CJ Dropship are very impressive. They are awesome.

TENDIZE.
United States
Over 1 year using the app
CJDropshipping replied June 25, 2021

Thank you for your feedback! Your approval is our motivation.

January 26, 2021

Wow, amazing. Best dropshipping warehouse, I have the best agent you can ask for! Thank you for an amazing job!

GreenEli
Israel
Over 1 year using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!