Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited January 29, 2024

Professional Service. Got instant help from Estelle. She always fast and helpful.

ELEVA
Switzerland
Over 1 year using the app
June 17, 2023

Good customer service Mia and Cheria, Leia. Always very friendly and available
Good sourcing and quality control

allyourneeds.ch
Switzerland
Over 1 year using the app
March 19, 2023

Fast customer service.
Phoebe Lin cleared all my questions and helped me a lot.
She was very kind and attentive.
Thanks!!

TrendHaus
Brazil
Over 1 year using the app
July 25, 2023

Brilliant service and extremely supportive customer services. Especially, my agent Loker Wang. All my questions have been answered with professionalism and solutions.

MAISON Allure
United Kingdom
Over 1 year using the app
April 12, 2024

Sveta is so fast to answer and good recommandation. thanks cjdropshipping is perfect

My Léopard
France
1 minute using the app
Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
Over 1 year using the app
May 25, 2023

Nicky ist immer sehr hilfsbereit und geht auf die Bedüfrnisse und Fragen ein. Bin sehr zufrieden mit der Zusammenarbeit.

trendibl
Switzerland
Over 1 year using the app
October 26, 2023

CJ is great, way better than Ali Express. Faster shipping times and you get your own agent help with any issues.

Tension Co
Australia
Over 1 year using the app
Edited April 20, 2024

March 26, 2024
Very helpful customer service and a wide selection of products with decent shipping times. Thank you Rebecca for your excellent efforts!

Street Beats Clothing
New Zealand
Over 1 year using the app
May 29, 2023

Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.

Geek and Fluff
United Kingdom
Over 1 year using the app