Reviews (9,409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

January 27, 2021

CJ Dropshipping has been the ultimate partner for our online business from A to Z and we could not be more pleased with their service. We have the pleasure of working directly with Shicharl who is our agent and although she technically is a CJ employee, she works with us hands-on as a true extension of our internal team. If we could give CJ 10 stars, we would.

Time Intelligence
United States
Almost 4 years using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 23, 2022

This App helps me to import products easily. Customer support is also one of best. My Agent Sveta is incredible and looks out for my business. I also had an excellent experience with Zion Zheng also. I was facing some sourcing issues and she was quick to correct them. Thanks a lot, CJ. Keep it Up!!!

Indri Zest
United States
Almost 4 years using the app
CJDropshipping replied August 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2024

'Karen Jiang

LUXELIFESTYLE
Canada
About 1 month using the app
April 3, 2020

They can shoot the very nice videos for my FB ads everything about the process is very smooth. Absolutely, CJ had helped my business growing for years.

JackMaCry
United States
Almost 4 years using the app
September 15, 2021

Love this Plattform, Very good business service! Its the only dropshipping plattform wich is really fast with packaging and shipping, the support is also really well! If u got any problem there a many agents for u to help u.

Traumschläfer™
Germany
Over 3 years using the app
CJDropshipping replied September 15, 2021

Thank you for your feedback! your approval is our motivation.

Edited September 27, 2024

I had the pleasure of working with Vincy! Her communication is outstanding, with lightning-fast replies, and she goes above and beyond to help resolve any issues. I highly recommend her work and her servife. Thank you for helping our business grow

SymphonyBand
Australia
Over 3 years using the app
Edited May 7, 2024

Still very satisfied with the great customer service from my current agent Talisa Chou. She answers fast and solve my issue quickly.

Tibisig
France
Over 3 years using the app
January 17, 2020

I and my team having a great experience using CJDropshiping, especially to our agent Alisa, she always provides us the information we need and very supportive.

The Snapmart
Taiwan
Over 3 years using the app
July 1, 2020

I remember the day I first got into dropshipping/amazon like 4 years ago and it was so hard as a rookie to find a trusted sourcing supplier in China - you had to know someone who knew someone. Ever since then working with CJ has been amazing I not only have a sourcing agent I have dedicated sourcing, custom packaging, custom fulfillment center, someone who will help me private label and item I need and POD! All in one place and for me allow it to be under one brand. CJ has helped grown my business to enable me to hire an ad agency and create a real brand. My agent Cassiel is amazingly efficient she is more like a PA! Thank you guys and girls!

Platooners
United States
Over 3 years using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited May 28, 2024

Great! Their application is excellent. I've been using their apps for a year now and I'm satisfied. However, they have 2 minus points: the dispute department and the sourcing department. I hope they will have changes in these 2 departments. Anyway, they still deserve 5 stars.
Good year cooperation. Thank you very much./

Familymega
United States
Over 3 years using the app
CJDropshipping replied January 21, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!