CJdropshipping , 4,856 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

This app is appreciated for its simplified product sourcing, order fulfillment, and tracking. It offers a broad selection of quality items at competitive prices, with comprehensive product details. Merchants commend its efficient order processing and multi-channel integration. The customer support is quick, professional, and accessible via live chat or email. Regular updates based on merchant feedback demonstrate a commitment to ongoing improvement. Some merchants report satisfactory shipping and processing times. It's recommended for both novice and seasoned dropshippers, having aided many in expanding their businesses.

October 20, 2020

Once I got used to this new platform, I found it worked really well with fast shipping times. However, to me technology is great but engaging with people is so much better! This is why I would like to thank my agent, Katherine Wei, she is brilliant! Since day one she has given me great support and she answers any queries quickly and directly. Really appreciated, thanks!

myboxdeals
United Kingdom
9 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 1, 2020

I recommend CJ for fast shipping and fast customer service, they always answer my questions and I hope they will keep it like this.

HomeRevel
United States
About 1 year using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 4, 2020

Great app and very useful for sourcing. Fast communication and very helpful agent which will help you with all your questions. In my case, Stella which helps me everyday with my questions!

Sweatfit.nl
Netherlands
About 1 year using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 13, 2021

Great app for droshopping store! customer service is available 24/7 and you have your personal agent to help you as well. My agent is Olivia, very friendly and helpful. Highly recommended!

CHOSIM
Canada
4 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 26, 2020

The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!

Superitive
United States
10 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 23, 2021

Efficace, réactif, j'aime beaucoup l'agent dédié qui est très réactif en cas de problème. Je recommande

mychasse
France
About 2 months using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.

September 5, 2020

I have used this app and it is great specially the staff is always there to assist you with everything you need.
Thank you Icy Hu for assisting me while I needed some help.

Zer0 Active
United States
11 months using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2021

Great customer support! Always available to answer any questions. the customer service team is very professional

Viridisly
Israel
6 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 4, 2020

The customer support was very nice and fast, been using this app for a long time and am very happy.

Beauty Skin Tech
Japan
12 months using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 6, 2021

Support super réactif, au top. Cjdropshipping est de loin la meilleur app pour débuter dans le domaine du e-commerce

Prettyy
Switzerland
5 months using the app
CJDropshipping replied March 7, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!