Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

December 30, 2021

Serious company My agent Elina is very nice and responsive, I recommend cj for all people who want to become professional! Thanks Elina

Relax Smell
France
Over 1 year using the app
CJDropshipping replied December 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 27, 2021

CJDropshipping is an excellent platform, I recommend 100%. My agent Lena is awesome, She is nice and patient. Helping me whenever I need. Thank you Lena for all of your help. 5 Stars for the service!

Mosocare
France
Over 1 year using the app
CJDropshipping replied May 27, 2021

Thank you for your feedback! Your approval is our motivation.

December 4, 2023

John has been very helpful! Recommend highly

Earthy Bliss
United States
Over 1 year using the app
Edited November 29, 2023

Skye still very helpful to us. As always even day off she's help me a lot! :)

HairyAgain
United States
Over 1 year using the app
February 21, 2023

I especially want to thank John Tao.
The greatest person who can assist you with all of your concerns is ready to follow your instructions.
He is straight-forward and professional in his job and avoids asking questions and subquestions. Thank you for lot for your assistance. I highly recommend the CJ dropshipping application, particularly John Tao.

10/10

Ufo Season
United States
Over 1 year using the app
April 7, 2021

Leo Wong is a very good agent who helps me a lot from 0. I really appreciate his job and I recommend to all of you.

360°observe
France
Over 1 year using the app
CJDropshipping replied April 7, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 30, 2023

I cannot express enough how thrilled I am with the CJDropshipping app. As an e-commerce entrepreneur, I've had my fair share of frustrations with various dropshipping platforms, but CJDropshipping has completely revolutionized my business. Not only has it exceeded my expectations, but it has also simplified and streamlined my entire dropshipping process.

First and foremost, I would like to extend a heartfelt thanks to Fiona and the entire CJDropshipping team. Their unwavering commitment to customer satisfaction is truly commendable. Fiona has been an incredible support throughout my journey with the app, promptly addressing any concerns or inquiries I had. Her dedication and professionalism have played a significant role in my positive experience with the platform.

One of the standout features of the CJDropshipping app is its user-friendly interface. Navigating through the app is a breeze, even for those with limited technical expertise. The intuitive design allows for seamless product sourcing, order fulfillment, and tracking. It significantly minimizes the time and effort required to manage my store, enabling me to focus on other critical aspects of my business.

The extensive product catalog is another aspect that sets CJDropshipping apart from its competitors. The app offers a wide range of high-quality products at competitive prices. I appreciate the attention to detail given to product descriptions, specifications, and images, which helps me make informed decisions and present my customers with accurate information.

Order fulfillment has been a breeze with CJDropshipping. The integration with multiple fulfillment channels ensures efficient processing and timely delivery. I can easily track the progress of each order and provide my customers with accurate shipping updates. This level of transparency has undoubtedly helped me build trust and loyalty with my customer base.

Furthermore, CJDropshipping's exceptional customer support is truly unmatched. The team is incredibly responsive and knowledgeable, always ready to assist with any concerns or issues that may arise. Whether it's via live chat or email, I've received prompt and helpful responses, making me feel valued as a customer.

Lastly, the app's commitment to continuous improvement is evident. The developers regularly update the app, introducing new features and enhancements based on user feedback. This dedication to evolving and adapting to the needs of its users further solidifies CJDropshipping's position as a market leader.

In conclusion, I highly recommend the CJDropshipping app to any e-commerce entrepreneur seeking a reliable, efficient, and user-friendly dropshipping platform. Fiona and the entire CJDropshipping team have created an exceptional tool that has transformed the way I conduct business. Thank you, Fiona, for your exceptional support and for being an integral part of my success with CJDropshipping!

TrendyLab
United States
Over 1 year using the app
May 17, 2022

I have been using CJ for 3 months and so far nothing to report. They are incredibly fast at sourcing products. Very professional and easy to use. What I always like and motivates me to use this app is how friendly my agent Fiona :) is in helping me when I have a problem. She's so sweet.

Glinge
United Kingdom
Over 1 year using the app
October 20, 2021

Excellent support service from CJ on order updates and details for product listings - highly recommend Joey Zhu who has been extremely helpful to date.

The Strut Hut
United Kingdom
Over 1 year using the app
CJDropshipping replied October 21, 2021

Thank you for your feedback! Your approval is our motivation.

November 28, 2022

Enjoying working with CJ so far, especially the help that i get from my agent John. He is always there if i need any help, answering any questions that i have. Im really impressed with the support im getting from him. He is basically my right hand right now. Looking forward to continuously work with CJ and my agent John.

Marsimi
Lithuania
Over 1 year using the app