Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 13, 2021

The customer support is really efficient, they answer all my questions and solve all my problems. It's a really good application.

LithoSphère
France
Almost 3 years using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.

August 3, 2021

Flora at CJ is very helpful, I highly recommend her and CJ dropshipping when starting your dropshipping journey!

RviveMe
Sweden
Almost 3 years using the app
CJDropshipping replied August 3, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 17, 2022

I started to use this recently. Their service is amazing.
Especially, when I have any issues, questions, I can talk to their agent through chat and they are so helpful.
Today as of April18th, the agent called, Mr. Jacob Zhao was very helpful. I have been using their service for couple of months and very satisfying.

Tokyo Fukuro by Dom Dom
Japan
Almost 3 years using the app
CJDropshipping replied February 15, 2022

Thank you for your feedback! Your approval is our motivation.

May 5, 2021

Great customer service from everyone and Jasmine Li. Always have shipped my items out so far. Recommended

Pup Harness
Canada
Over 2 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 18, 2022

The CJDropshipping app is amazing and the support provided by their support representative Zoey Zheng was awesome. She answered all my questions in a timely manner and solved my issue with patience. Thank you and keep up the great work.

Max Home Tools
Netherlands
Over 2 years using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.

August 7, 2020

i really like this .the team are very helpfull .they source almost every product from aliexpress with better pricing and fast delivary method.they have dropshipping so easier compare to aliexpress and other sourcing platform

HOZZEY
India
Over 2 years using the app
CJDropshipping replied August 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 16, 2020

wonderful Customer Service From CJ & Lena Jin
I am getting excellent help from ma agent Lena Jin. She answers all my questions and very fast. I really like the support of CJ. As a new beginner, I have inevitable problems for my business, Lena Jin has given me the useful advise and super patient to me. I appreciate her help.

TopFunstyle
France
Over 2 years using the app
CJDropshipping replied September 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2020

I've found working with CJ really beneficial. Great range of products at great prices. Excellent sourcing and my personal agent is fantastic and always on hand to answer questions. I have placed manual orders but the app is just a smoother and more efficient way to import, manage inventory and place orders. They are always adding features to the CJ platform to increase efficiency and improve customer experience.

Naava Gifts
United Kingdom
Over 2 years using the app
June 23, 2021

Very happy to be working with you guys! The app can bug out at times especially when sourcing items. But you guys are always on it within that day or so. I give so much credit to Fiona , she is productive, smart and super kind!

elevatemyspace
United States
Over 2 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

January 13, 2022

The customer service is very qualitative, especially my agent Nikki Zhang whom I highly recommend because she is really perfect .

FilterCup
France
Over 2 years using the app
CJDropshipping replied January 14, 2022

Thank you for your feedback! Your approval is our motivation.