Reviews (8,979)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.
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Robert Yang did a great job guiding me through the order refund & dispute process. He communicated well and provided me with additional documentation to facilitate the process.
Vivi Zhang, has been instrumental facilitating the communication flow. This helped me get to the correct response faster. She’s available and try to help as soon as possible when we have a problem. I would like to thank her again and to her team to helping me out developing my business.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.
Works seamlessly. Customer service is great when required. Lori has been very helpful. But they need to keep adding more products and look into inventory tracking so customers can scale bigger.
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CJ has very good customer service. They always have agents online to answer my questions. They also provide an assigned agent to assist me. I recommend it!
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I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.
Connie Jin provided excellent service for me when consulting the chat room, she is very kind and helpful
I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping
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Great app & company. I use CJ for products for 3 of my stores & the service has been excellent. Benson my agent is extremely helpful & has been excellent in finding solutions to ensure my businesses operate as seamlessly as possible with CJ. Highly recommended. 5*
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My agent, Venessa D at CJ is very helpful and patient. She answered all my questions today. I highly recommend CJ!
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