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Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products and user-friendly interface. It simplifies product sourcing, order fulfillment, and tracking, integrating seamlessly across multiple channels. The responsive and knowledgeable customer support, including personal agents, is highly valued. Merchants also commend the competitive pricing, detailed product information, and trusted supplier network. Regular updates based on merchant feedback highlight the platform's commitment to improvement. Additional services like product photoshoots and private labeling are also available.

May 12, 2021

I like CJDropshipping's service. Especially from my agent Susan who always listens, solves problems quickly and above all always has solutions for all problems. She deserves to be mentioned in the review because the web is not very intuitive and without Susan's help would not have been able to get things done

MONARK TRENDS
Spain
6 months using the app
CJDropshipping replied May 12, 2021

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

very fast and good customer service by Angel Li that quickly answered my question about a product , she was very professional

Just meditating
France
2 months using the app
Edited January 11, 2023

Talisa was very fast responsive and always willing to help. I recommend for everyone but particular those who are starting off in dropshipping and need more assistance.

My Store
Australia
6 months using the app
July 5, 2022

I have been using this service for two years, I must say that I am satisfied, the support is always fast and has always helped me. thank you

REGINA MODA | Borse & Accessori
Switzerland
6 months using the app
April 19, 2021

Support is excellent whenever needed.1 or 2 issues with the functionality of cj dropshipping however all was done to resolve the isuues and i highly recommend cj.

pomplush
South Africa
6 months using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 15, 2020

This is an excellent app for drop shipping because they have a great selection of trendy items as well as useful items at very reasonable prices and shipping times. Also, their app is user-friendly with great customer service. They will try to answer your questions and help remedy problems that arises.

DADA STORES
United States
6 months using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 7, 2020

Levin Lin, has been instrumental facilitating the communication flow with my very helpful agent (Curry) and the Sourcing Team. This helped me get to the correct response faster.

Range Trotter
Greece
6 months using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 12, 2021

I am very satisfied with CJ's service. Since I have been with them, my orders arrive to customers on time, there is a good follow-up with their service.
The most important thing at CJ is that we have an assigned agent, so that if you have any questions, you get a direct answer. I recommend it.

WIDENOVE
France
6 months using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 29, 2022

I was checking general info regarding how to use some features in this app and the support person Wendy Yuan was very helpful and nice. Thanks Wendy
Also, (Sveta) the support lady was very helpful, very kind, and welling to provide whatever info I require. She was patient and professional. Thanks Sveta :)

Blackzee Online Store
United Arab Emirates
6 months using the app
May 7, 2023

Thank you very much Leah for helping me, today I had my first order ever on my store and I wouldn't be able to fulfill it without her help, very much appreciated and looking forward for future conversations :)

elphira
Slovakia
17 days using the app