Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

March 31, 2022

Nico Zhang was very helpful. Since I'm new I can have so many questions with lots of different things about figuring out CJ but Nico figured out and ended my problem fast. Appreciate his time.

Blackawa19
United States
Over 1 year using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

January 30, 2023

The CJ Dropshipping service is great,especially with John,who is able to solve my problem,i love the John service sharp and quick.his response to my question is always timely when i ask him about something.John is one of the people who responsible for his job ,so his is my thumbs up for him.

warmart shop
United States
Over 1 year using the app
Edited January 29, 2025

I had a problem with orders and a problem with the SKU of the products, Suki Huang helps me really quickly, awesome work, thanks so much.

Peluchy
Switzerland
Over 1 year using the app
August 30, 2023

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

trendyxyz
United States
Over 1 year using the app
April 30, 2021

I love working with Cj. They have 24/7 live support and can quickly resolve all issues. But most importantly, my special advisor "Cissy" does his best for me and makes my job so much easier. Thanks to "Cissy" and the cj team here.

Sci-fi Atmospheres
United States
Over 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
Over 1 year using the app
May 25, 2023

Nicky ist immer sehr hilfsbereit und geht auf die Bedüfrnisse und Fragen ein. Bin sehr zufrieden mit der Zusammenarbeit.

trendibl
Switzerland
Over 1 year using the app
April 29, 2022

i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen

The Men's Outfits
India
Over 1 year using the app
December 28, 2020

The CJDROPSHIPPING application is one of the best I've seen since I've been doing e-commerce.
The application itself is very intuitive and anyone can use it.
On top of that, there is a very dynamic team available 24 hours a day. It's simply magical
I recommend it
Arthur

CLASS F&M™
Canada
Over 1 year using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 29, 2023

Grant has been very helpful with answering and resolving all of my queries!

Moment Frame
Australia
Over 1 year using the app