Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 29, 2021

Vincy is an exceptionaly good agent, takes care of all, answers quickly and solves any problem! 5 stars

Beautino Cosmetics
Austria
Over 2 years using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

November 5, 2021

It would have been wise to choose this company first. Cjdropshipping caught my attention because of its fast shipping times. Despite the site's complexity, it has great 24/7 support, so no questions go unanswered. CJ Dropshipping's team is very friendly and helpful. I got Mandy Lu as my agent and she was very helpful to me. Her professionalism and availability made me feel at ease. She is someone I highly recommend working with, and I am happy I got her as my agent. Overall, great experience.

ForVanity
United States
Over 2 years using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

July 7, 2021

Great customer service by Connie Jin, my agent! Ever so attentive and quick to answer queries whenever she can. Also, proactive in offering help and giving suggestions to me! WELL DONE!

cuddlypoodle
Singapore
Over 2 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

October 16, 2021

the best app in shopify costumer service amazing and very convenient whit costumer thank you cjdropshipping recommide it :)

kitchenfiy
Jordan
Over 2 years using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

Edited February 28, 2023

I cannot say how better it was since I've been using them. Everything is so much easier, faster and you can communicate anytime you want with them. They check the product quality for you and source any product you would like. A special thank you to Vincy for her amazing support.

Au bonheur du chat - Boutique d'accessoires pour votre chat et pour vous
Switzerland
Over 2 years using the app
Edited June 5, 2020

I used this app for fulfillment. I like it that they are always helpful round the clock, even to dropshippers just starting out. Problems get resolved quickly.

Nina impressed me with a professional answer to difficult question on shipping. Thank you.

Puratalia
Singapore
Over 2 years using the app
CJDropshipping replied June 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited March 31, 2023

My agent Mandy Lu is very serious and she awsers me very fast ! I'm happy to use CJ, the delivery time is faster. My agent always finds solutions to my problems, I have been working with them for 3 years!

Marie Louise Paris
France
Over 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2021

I would like to thank you very much for the support, they do great work. To mention a few names Elsie Meng & Hugo Hu, I hope to continue great cooperation. :)

Thunderwolf
Austria
Over 2 years using the app
CJDropshipping replied June 16, 2021

Thank you for your feedback! Your approval is our motivation.

March 9, 2023

Hello,

I wanted to express my great satisfaction with agent Alina Liu for her professional and exceptional work. Alina worked with me on a recent project and I was impressed by her competence, diligence, and professionalism throughout the process.

Alina was very effective in her communication with me and was able to respond quickly to all of my requests. She also demonstrated great attention to detail and worked diligently to ensure that all information provided was accurate and complete.

Thank you,

Adhocia
France
Over 2 years using the app
September 2, 2021

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Nikki Zhang. She did a great job helping me out with the products search, etc.

Cubzub
United Kingdom
Over 2 years using the app
CJDropshipping replied September 2, 2021

Thank you for your feedback! your approval is our motivation.