Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited February 28, 2023

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Shicharl is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated. 5 stars for CJ!

Urunigi.com
Rwanda
Over 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2022

Fiona is very helpful and she is amazing! She delivers above expectations and I highly recommend her for sure!

Hipurbanstyle
Canada
Over 2 years using the app
Edited December 27, 2023

I am highly satisfied with cj dropshipping and customer service agent Skye. She is very professional and always do help.

KaylaBeauty
Czechia
Over 2 years using the app
Edited March 18, 2022

I am pleased with the professionalism of Jessie Xie, my new agent at CJ's. She has been immensely helpful and guide me step by step to solve some back of the house issues with my product connections. Jessie has a great personality and I really appreciate her work ethics. Thank you for your assistance, Jessie.

Mellisa J
Australia
Over 2 years using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

May 22, 2021

Good support from Cecil Chen. She is helpful, responsive and takes up individual requests. CJ Dropshipping offers loads of shipping options. Satisfied with the overall performance of the app.

Sri and Meera
India
Over 2 years using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2023

CJ Dropshipping is the BEST supplying company for Dropshipping and also for non-dropshipping products. They can handle stock in many different countries.
The best thing they have is their service, in our case, Mandy Liu helped us to plan a trip to china, develop many products, improve our quality, and more! We always got a very nice service from her and that's why we stick with CJ dropshipping.

It's the only platform that has this kind of "agent" support. The quality is amazing, Mandy's English is VERY good, we did lots of videocalls to solve problems and she could handle thousands of inquires from our 30+ people staff.
I would recommend CJ dropshipping to start dropshipping, but also for companies looking to scale up. If you have the luck to have a great agent as we do, you can scale the company and get even better prices than going by yourself. + You get amazing service and support.
We feel completely safe with CJ and that's thanks to their quality, and supportive agents, in our case Mandy <3

We had some problems in the past when scaling and customizing the product at the same time, and Mandy even went to factories on the weekends and slept there.

That's all from our experience of working over 3 years with CJ. I had experiences with other services before and they were expensive and non-professional. So I'd recommend to use CJ dropshipping 100%

Culiau
United States
Over 2 years using the app
November 7, 2023

Thank you Cristina Chen for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

I Must Confess I Am A Goddess
United States
Over 2 years using the app
August 23, 2021

Efficace, réactif, j'aime beaucoup l'agent dédié qui est très réactif en cas de problème. Je recommande

mychasse
France
Over 2 years using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.

May 24, 2023

Au top, rapide et efficace. Alan a répondu à toutes mes demandes. Très bien expliqué, c'était facile de faire la manipulation.

KC4U
Switzerland
Over 2 years using the app
March 20, 2024

Cristina çok yardımcı oldu, onun sayesinde bütün adımları anlayarak ilerledim. Kendisine çok teşekkür ediyorum, iyi çalışmalar.

Petmice
Türkiye
29 days using the app