Reviews (9,426)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

Edited November 2, 2021

So far I've been working with Cjdropshipping for almost half a year, their platform has many features that's helpful for dropshipping, most of the time, their fulfillment is pretty smooth, delivery times are quite good also, of course there are several times where there are issues and hiccups with the system that can cause some delays but they have support staff almost around the clock to assist. My personal agent Aria Lv had been very helpful towards me the entire time, assisting me with the backend and the issues that I faced with logistics or inventory problems, she was also very helpful when I was learning how to use the various features of the CJ app.

Rytrus
Singapore
About 3 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

January 21, 2020

Great client support, extremely reliable sourcing and shipping. I've done over a million dollars in sales with these guys! They're the real deal. Shout out to Andy and the entire team at CJ

redefinedluxury
United States
About 3 years using the app
September 10, 2020

I am giving 5-stars because Howard's responses are great and helpful as always even we just acquainted a few days ago. The only downside is that the shipping/carrier are not good enough, currently, there are a lot of missing orders in transit and never delivered, there should be more carrier and accurate options for the US, Canada, GB and European country orders.

The Smart Bike Lights
France
About 3 years using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 8, 2022

Excellent and fast service. Henry is a good and supportive customer service agent. Thanks a lot. Highly recommend!

Joyous&folksy
Vietnam
About 3 years using the app
Edited February 26, 2023

Très bonne application, Je l'utilise depuis 2021. L'équipe es très réactive.
L'application est facile d'usage et très bonne équipe support. Merci à Skye pour son aide précieuse dans la recherche de produits winner.

Orazia™
France
About 3 years using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

July 22, 2022

The customer service is on point and friendly. Bianca answered my questions in a very friendly manner. I was able to get answers in real time. I am proud of this platform.

vanejoo
France
About 3 years using the app
Edited August 26, 2024

My agent Talisa is amazing!!! Super great customer service (Doreen, Stella, Donna, Michelle, Alan, Billy, Angel, Remi, Alina..to name a few) they have been very helpful and patient with me. There's 24/7 support and they provide a wide range of helpful services. It's been a great experience for me.

Auramma Collections
Hong Kong SAR
About 3 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

November 6, 2020

Cj is great .it has fast shipping options and better services . But check inventory every sigle day or ask help center for the products you are selling

Grabby Loots™
United States
About 3 years using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited February 28, 2023

Mandy has been very cooperative and the customer support is great. CJDropshipping can source any product and ship it quickly. Very much satisfied with the service.

Artventure
India
About 3 years using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

October 24, 2020

I discovered the application not long ago. So far everything is going well. They respond quickly to requests. I can chat with my agent at any time, privately on whatsapp and or skype. This is very important in a competitive environment that requires a lot of reactivity.

GOOMADI
France
About 3 years using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!