Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

October 29, 2020

This app has many built in resources allowing you to source and dropship your product hassle free.

Dew Coir Green Limited
Jamaica
10 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 11, 2020

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️

Generic247
United Kingdom
10 months using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 24, 2023

I will recommend this Drop-ship platform because I like they customer service respond. More prompt and friendly than some other suppliers i had a chance to talk too. My agent Agnes promptly respond and navigate me with directions and screenshots step by step. Thank you Agnes, its a pleasure to have business with you and your company.

The Whole Clan
United States
10 months using the app
March 1, 2024

Tab Zhao has been very helpful in helping with various things and made everything that seemed complex very easy. Thank you Tab, I highly recommend this platform.

Oh My Bump
United Kingdom
9 months using the app
November 2, 2021

Really efficient customer service and support from Sveta. Very fast and instant despite the reduction in staff after midnight in China.⭐️⭐️⭐️⭐️⭐️

ROZZBI
United States
10 months using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2020

Every time I run into any problem i just need to contact my assigned agent, Grace Li, for help. She has been amazing in making my life easier dealing with my dropshipping orders. CJ is fast in shipping. and customer support is best

UrbanKlas
Malaysia
10 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 17, 2023

Anthony is my agent on CJ dropshipping. I feel supported 360 with him, he replays very very fast and every time he fixed my issues. Satisfied!

OKOHOKO™ BEAUTY
Romania
10 months using the app
February 7, 2024

Very helpful and very competent - A big thank you goes out to Fionnula

Fixdrop.de
Germany
9 months using the app
November 9, 2021

Good service, they improved the platform but to be honest, I'm here only because of Shaw, he's really the best agent ever

Artasa
Italy
10 months using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

October 24, 2023

I had a great experience with Fionnula from CJDropshipping as my customer service agent. She was really professional and super friendly!

TAR
Portugal
10 months using the app