Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 4, 2021

Semplicemente fantastico, è un piacere lavorare con gli agenti di questa piattaforma, la giusta armonia tra prezzo e qualità.

Yappashop
Italy
Almost 2 years using the app
CJDropshipping replied December 6, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 15, 2022

so far it helped us a lot, Henry couldn't be any better at his service, he is really fast & addresses your concerns pretty quickly!!!

Sherozh
Canada
Almost 2 years using the app
CJDropshipping replied August 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 20, 2022

I needed help with an order I was having problems with. Angel Li was very helpful in getting me through this and helping me understand what I needed to do.

Pepper's Pet House
United States
Almost 2 years using the app
December 23, 2022

Thanks to Yuki Lau, who responds quickly to my supply requests. as well as for his kindness and its availability.

La Case à Bébé
France
Almost 2 years using the app
November 15, 2021

I use the service since july. I've sourced 60 product with them. CJ listen to my requests and provide a good service. All orders have been delivered to customers with local tracking numbers and I have 100% customers satisfaction. The app is perfectly integrated to shopify and simplify the job.

junPuz
Canada
Almost 2 years using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

November 10, 2021

Excellent customer service and quick response. Martin Mao was the live consultant that served my case and helped me solve my payment issue within short period of time. He is very friendly and responsive. The products I ordered also process on the same day and dispatched out within 3 days, very efficient.

BesideWine.com
United States
Almost 2 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

August 14, 2021

I used the app to place my first order, Thanks AriaLv. Extremely satisfied with her service. Thanks

JBAEssential's
United States
Almost 2 years using the app
CJDropshipping replied August 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 3, 2022

I really like the customer service. The response was very quick and efficient. Ada Qiu helped and guided me in every way. Thank you!

Kienza
United Kingdom
Almost 2 years using the app
November 2, 2021

I got June Chen as an agent and she helped me a lot. She is always open for questions and very professional. I can highly recommend, working with her and I am very happy I got her as my agent.

Schnappzapp
Germany
Almost 2 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 13, 2023

Wonderful and fast service provided by Cherry Xu (my agent) and Ken. I had several orders with different issues, and he helped me to fix all of them asap and have the partial orders shipped immediately to the client!

Since I started to work more closely with CJ, their customer service and my personal agent (Cherry Xu), I stopped using other platforms for dropshipping.

Cherry is absolutely amazing, super responsive and so helpful with absolutely anything! She is always there to help and make sure that the information is correctly passed to different departments or suppliers. Absolutely nothing to complain! 5***** service from her!

Thank you Cerry Xu, Ken & Team!

Nocturne Paradise
Romania
Almost 2 years using the app