Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 9, 2023

Best dropshipping platform. Very good support agents, always there to help . Recommended to all dropshippers.

barelycosts
United Kingdom
Over 2 years using the app
March 13, 2023

Highly recommended, support is efficient and effective in helping me with my needs. Thank you for the help Ayden!

NourishingYourSpirit
United States
Over 2 years using the app
September 28, 2020

I wanted to thank Vicky wang for her excellent work. She is a great agent, dedicated,attentive and always ready to help you. I can only emphasize her excellent work throughout our collaboration. Thanks again for everything.

Mylunchbox
France
Over 2 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 8, 2023

CJ Dropshipping is an excellent platform. What I like most about them is that each merchant has his own dedicated agent who helps and assists you in all your tasks. By the way, I'd like to say hello to my agent June, who has become much more than an agent for me. June Thank you for your professionalism and for always being there when my team and I need you.

chikcar
France
Over 2 years using the app
CJDropshipping replied July 29, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 2, 2024

I had the pleasure of working alongside Vincy at CJ, and I can confidently say she is outstanding! Right from the start, she prioritized streamlining the process for me. Vincy is incredibly prompt with her responses, which proved invaluable when addressing urgent matters. Yet, her expertise goes beyond just being quick; she demonstrates a profound comprehension and offers incredibly beneficial guidance. I am sincerely grateful to Vincy for her exceptional support!

The Toddly
Sweden
Over 2 years using the app
Edited August 11, 2021

Martin was a great help. Very nice and easy to work with. He's the best. He makes CJ a great company

Jevanna
United States
Over 2 years using the app
CJDropshipping replied August 12, 2021

Thank you for your feedback! Your approval is our motivation.

September 7, 2023

My agent Cristina, went above and beyond to find the information we required on a purchase that was made. She was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

Knit Nacks
Canada
Over 2 years using the app
November 1, 2021

Very fast and friendly support team. Employees solve any issue with a deep dive into its essence. The quality of the answers is also high.

Korallikass
Estonia
Over 2 years using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.

December 30, 2022

Im really happy to work with CJ especially with my agent Fiona she resolve issues very fast. I would definitely recommend cj to anyone.

belquo™
United Kingdom
Over 2 years using the app
July 27, 2021

Great app. Customer service is excellent. Special thanks to Skye Zhu and Sean Lu who are very helpful and very responsive. Resolved my issue with 2 hrs. Congratulations to the team.

BIBZON
India
Over 2 years using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.