Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

May 22, 2024

Very Good service and Support Especially Ashely Wu for her support and quick response. She solves any issue .God bless her

little21.com
India
5 months using the app
June 13, 2024

All conversation is good and good help. thanks for fast delivery.

blessshopy
India
3 months using the app
April 28, 2024

Goede leverancier vooral als je net begint. klantenservice is echt geweldig. ik had een paar ongeldige order en ze hebben mij helemaal goed gezet.

TheBlueMoonstone
Netherlands
7 months using the app
Edited April 27, 2020

The agents are the best and they really help to solve any problem! The agent Summer Xia helped me resolve all the problems I had instantly! A really good alternative for oberlo!

Homify Store
United States
10 months using the app
CJDropshipping replied April 28, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 23, 2021

I wanted to make a special comment for CJ Dropshipping and especially to my agent Phoebus. I've been hearing a lot of sh*tty reviews on CJ Dropshipping. First of all it's free, so you're not in right to ask for prestige service. Second, yes their interface is not the best in the world, but it's on you to get over it and know how to use it (again it's free!!). They offer a LOOOT of features though. Another thing is that they always answer. There is always someone, 24/7 that is here to assist you, and it never took more than 15 seconds to get an answer. Yesterday, I asked my agent Phoebus to prepare for me special bundle with certain variants. And they did that, in 24 hours, like they promised. Special Shout out to my agent Phoebus, great service, great quality, super prices, super shipping times. Super nice agents, I recommend.

GSD Prestige
United Kingdom
10 months using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 26, 2024

Netter Kontakt bei Fragen und schnelle Lösung.
Total zu frieden.
Vielen dank.

limit-shop24
Germany
7 months using the app
April 29, 2024

Elsa Tong helped me crosscheck the stock of the items with the supplier. She followed up on my request and got back to me as she promised. I appreciated her service. Thank you, Esla!

Zippie Kid
Canada
7 months using the app
June 27, 2023

Aoki Gong is the best. He is very knowledgeable and patient. He took his time to help me with what was needed. I can say I have gotten the best AGENT!
Thank you so much for a service well DONE!

EIGHTH 8, LLC
United States
10 months using the app
September 7, 2020

CJ is the best !! The prices are unbeatable and the quality of the products is as amazing than the agents.
Always happy to help you, and fixed all your issues
I'm really happy to deal with them !

EpiDePaille
France
10 months using the app
CJDropshipping replied September 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 1, 2023

Truly great support, especially by Mandy. I made a mistake by connecting the wrong product to my store, resulting in a lot of wrong orders being paid for. However, I was instantly refunded, and Mandy made sure that my orders were corrected. I really appreciated her efforts, and I will definitely continue using the platform.

ManyCuddles
Belgium
10 months using the app