Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

December 29, 2023

Working with Skye has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

RAGGYS
United States
Almost 2 years using the app
November 29, 2020

CJ is the best Dropshipping app out there. Thanks to Cj as well as Agent Yuki Zhao for excelent service and and hard work.

Wandhal
United States
Almost 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 1, 2023

My overall experience is really good with CJ, It is beginner friendly app its also good for scaling most of the products. They have pretty good agents, I am working with an agent named June, June always helps me finding missing orders, resending damaged items, and always find where my order is. Ive been dropshipping for more than 2 years and now operating 4 stores, June assures my every order is delivered safe. Thanks June, thanks Cj Team.

Hankeen
United Kingdom
Almost 2 years using the app
April 28, 2021

The app is fantastic. Have the agent Vincy and am more than happy with her. She does her job very well and responds to wishes and questions

Plugstores
Germany
Almost 2 years using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 8, 2021

I has just started to use CJ dropshipping . However, because my understanding is still weak, I couldn't connect product, so I asked Cj , then I tried to use chat them one lady was figuring out very well. So I did not lose a chance the very first two orders! I am very satisfied with their product but also their service.

Puppy's Bobtail
Japan
Almost 2 years using the app
CJDropshipping replied April 8, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 29, 2022

I had inventory and contact problem with cjs US warehouse but June helped me to solved it. Also answers my all questions. Thank you June<3

Cushy Band
United Kingdom
Almost 2 years using the app
November 26, 2020

Great app, I find it a very useful alternative to other websites and couldn't have found it useful without my agent Robert Luo. He was very useful and polite and was clear and responded to me in a timely and accurate manner. Thank you!

Cat Crate
Canada
Almost 2 years using the app
CJDropshipping replied November 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 25, 2021

You have your own personal agent and I can tell you that they are the best especially Shicharl Qiu. Thank you

Clever Saves
United States
Almost 2 years using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 16, 2023

Zoey Zheng provided great service and helped me solve all my problems.

Lanjurr
China
Almost 2 years using the app
July 26, 2023

been sourcing from CJ...excellent service and quick sourcing...my agent SKY LIU is the best...thanks LIU

Sabai-Boutique
Canada
Almost 2 years using the app