Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited September 17, 2023

I am just a beginner for this e-commerce business and would like to try cjdropshipping for my product to sell, I need a lot of information and help to understand how this dropshipping works, Sky Liu and Connie Jin, are really helpful. They help me to solve my problem. Thank you.
Whenever I have an issue about product, my personal agent, Sky Liu, is always there to help me. Thank you Sky Liu.

Today, I have an issue for fulfilling my customer's order from my shopify store, and the support team, Box Chen is helping me patiently. I feel so good when you know that you are in a good hand. Thank you for your help and support.

Precious Paws Gear
United States
About 1 year using the app
February 16, 2023

Nancy was really helpful and responded instantly to all of my questions! She even sent screenshots to help. Highly recommend.

Chasing Tails
United States
About 1 year using the app
June 20, 2022

I'm pleased to work with CJ. Been rocking with them for over a year now. Fast shipping, easy product soucing process, and easy-going team. Special shootout to Fiona!

byFlay
Lithuania
About 1 year using the app
April 12, 2023

I recently had a minor issue with an order that I placed with CJ Dropshipping. However, I am pleased to say that my problem was handled efficiently and effectively by the company's customer service representative, Alan Yang.

Mr. Yang was able to provide me with prompt assistance and resolve the issue in a timely manner. I was impressed with his professionalism and willingness to help. It is clear that CJ Dropshipping places a high value on providing excellent customer service.

Overall, I am very satisfied with my experience with CJ Dropshipping. The company's services are top-notch, and their customer service is truly exceptional. I would not hesitate to recommend this company to anyone in need of dropshipping services.

Thank you, CJ Dropshipping, and a special thanks to Alan Yang for his outstanding assistance.

Sincerely,

INICALA
Netherlands
About 1 year using the app
November 29, 2023

Kribee was a great help in responding and helping me with what i need, I recommend this site. Great customer service and help. Always answering my questions and helping me with looking for products. Its my first time using this and i am impressed! Amazing support

SnuggleBlue
United Kingdom
About 1 year using the app
Edited May 5, 2023

Excellent customer agent, Ken! Thank you for responding me on time. I am satisfied with her assistance.

JK Ansanm Store
United States
About 1 year using the app
Edited January 15, 2023

Cristina from Support was very patient and helped me walk me through placing my orders and making sure i was taken care of despite the time it took

Fox works
United States
About 1 year using the app
Edited March 6, 2024

Excellent Service and Support!
I highly recommend the CJ Dropship App and the assistance provided by my agent, Leila. The app is incredibly easy to use and has greatly streamlined my dropshipping operations. Leila's support has been exceptional; she is always quick to respond and goes out of her way to resolve any issues promptly. Overall, I'm extremely satisfied with the service and support received

Ellen's Store
Switzerland
About 1 year using the app
June 3, 2024

Lahne is the G.O.A.T!

Franko&Polaco
Sweden
7 days using the app
Edited November 15, 2024

Tab Zhao great agent! Always ready to help you with problems and issues. Fast to solve them. Always ready to manage your business. 5 stars for him and CJ!

Fior di Pargolo
Italy
12 months using the app