Reviews (9,689)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

November 9, 2023

My representative assigned to me, Angel, was extremely helpful in getting my first order to start going through correctly :) she was very nice and helpful and addressed all questions and concerns I had in a timely manner and in a way I could understand. 100% recommend

Pupper Pleasures
United States
About 1 year using the app
June 25, 2023

CJ dropshipping is best compared to other companies have on Shopify. Their support is best and they can resolve every proplem when you face handling CJ.

LUSSOCART
India
About 1 year using the app
August 13, 2023

Great app and service. Very good dropshipping service to use on shopify. My help rep Bonnie was very good at helping with issue. My other rep , Amy is also amazing . They all know what they are doing.

Gadget Giggle
United States
About 1 year using the app
Edited June 6, 2023

Sulee Li responded to my inquiry immediately, and it's not the first time, he is a really good agent. Thank you

PUFFALOO™
Italy
About 1 year using the app
February 4, 2024

I have been dealing with Harris and the customer service has been great. A mistake was made with an order and it was resolved very quickly.
Would definitely recommend.

Evenext
Spain
About 1 year using the app
December 17, 2022

Sita Cui was so gentle, friendly and patient! They helped me super fast in the support center via whatsapp!

Harrygpoint
Switzerland
About 1 year using the app
August 30, 2023

I've been a loyal customer for more than a year, and I've seen a remarkable improvement in their services and support during this time. They're advancing swiftly, and their web platform is at the forefront of the industry.
The key element contributing to this fruitful partnership is the exceptional and consistent support from my agent, Fiona. She's impressively quick in her responses, always available, and possesses an innate ability to find solutions. Our business relies heavily on this strong partnership. Thank you for being an integral part of our success. Exceptional Experience with Cj as Our Supplier.

StiliGo Sport
France
About 1 year using the app
March 15, 2022

Tinkle helped me confirm my order and was very respectful. I continue to use CJ especially their private inventory is good.

Australian Cooling
Australia
About 1 year using the app
CJDropshipping replied March 15, 2022

Thank you for your feedback! Your approval is our motivation.

June 1, 2023

The responses from Agnes and her colleagues are fast and efficient, helping me to move forward with my projects, thank you!

BENAM
France
About 1 year using the app
April 7, 2023

I would recommend this app because the customer service is excellent. My agent is Foy Shelby who always is polite and gives me everything I need to proceed to the next step when I reach out to her. Thanks.

EEZYFOX
United States
About 1 year using the app