Reviews (9,693)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 14, 2023

I was having a warm time connecting my customized packaging to my order reaching out to customer service for week then I get the right one thank you so much "Bonnie Gu" for helping me to find these packaging an connect them to my future orders.

Balkenior.com
Netherlands
9 months using the app
Edited June 15, 2023

Attention en avis inscrit ici, car j'ai un très gros doute sur la véracité des avis…
Au début tous est beau, le temps de laisser un bon avis qu'ils savent bien demander, et après que des galères !
Et là, je reviens faire un bilan, un mois de travail avec cjdropshipping après mes débuts.
Simple : Des problèmes tous les jours ! Pire qu'AliExpress! Je paye plus cher pour une livraison plus rapide (4-9 jours), et c'est simple : Jamais livré dans ces délais, ou en rupture de stock alors que c'est toujours en stock cher eux, et cela, même si ou leur dis, ou alors envoyé au bout de 9 jours. Bref, que des galères.
Mes stocks sont synchronisés avec les leurs, mais même en rupture chez eux, c'est toujours en stock dans ma boutique. Et quand je compare les stocks sur Aliexpress et sur Cjdropshipping, Aliexpress et beaucoup plus à jour qu'eux.
Je reviens dans un mois pour vous dire comment cela évolue ...

Sogaïa
France
9 months using the app
Edited November 12, 2024

Always great help provided by customers service! Quick reply's and help with al kind of issues. Leah is one of the latest customer service employees who provided me great help. But overal therw is always someone you can count on

Arina Dong is one of the customer support employees who has provided great service.

Aventra
Netherlands
8 months using the app
December 11, 2023

I must say, Cherry Xu with cjdropsjipping is the pure definition of customer service.
She has handled every issue I've had, promptly and professionally.
Each time I've emailed her, I always get a quick response. I am so impressed and hope cj recognizes the great customer service she provides.

Awesome Job !! thank you
G.Howard

TremeeaEssentials
United States
9 months using the app
October 3, 2023

Connie is a great agent ' she is very very attentive to details and knows her job very well '' she resolved my problem very quickly.. i cant say enough good things about her .. give her a raise or a promotion

isobougie
United States
9 months using the app
March 7, 2024

Camila is very attentive and is helping me a lot throughout the entire process.

Cyclist's Corner
Portugal
9 months using the app
September 13, 2023

Really satisfied with the service offered, the website is great and easy to use; you can easily find your way around and get the hang of it quickly. Moreover, Arlene, one of their agents, is highly qualified and responsive, even at night. She's very pleasant and tries to solve all issues. Great service!

CarefullyUs
France
9 months using the app
June 13, 2024

All conversation is good and good help. thanks for fast delivery.

blessshopy
India
3 months using the app
May 1, 2023

Leah was very helpful and answered my question very fast.

Burbon Beauty
Switzerland
9 months using the app
July 22, 2020

Well designed app and they can source almost any product from Ali Express. They ship to almost all the major countries and their delivery times are pretty accurate as mentioned. The customer support is also amazing. Recommend them 100%

Purge Culture
United States
9 months using the app
CJDropshipping replied July 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!