Reviews (9,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

May 15, 2023

Murphy was really helpful and guided me seamlessly to place our first order. Great customer service and communication skills.

LePetBoutique
United States
Over 1 year using the app
Edited September 11, 2021

Love the customer support! My friend recommended CJ for that reason, and I have been extremely happy with their responsiveness and help thus far. Cristina Chen initially provided wonderful support when I needed it most, at something like midnight her local time. Later on, Sophia helped me a great deal with some issues I was having transferring a store. I'm grateful for their availability, responsiveness, and friendliness.

Fusionlix
United States
Over 1 year using the app
CJDropshipping replied September 7, 2021

Thank you for your feedback! your approval is our motivation.

May 22, 2021

Great support from LULU Pang, she helped me out immediately. The cj app is great overall and the support makes it even greater.

TrendBody
Belgium
Over 1 year using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

January 9, 2020

CJ Dropshipping is simply the best platform for dropshipping I have ever used ! You can clearly improve your business thanks to them really fast and im so happy to work with CJ ! I have a really special agent named Kelly who always help me a lot in my work :) Totally recommanded at 100% !

Calin-Minou™
France
Over 1 year using the app
Edited June 30, 2024

CJ Dropshipping ist einfach genial. Hervorragender Support und man hat seinen eigenen Agenten, der ein immer hilft. Ich kann es nur jedem, der Dropshipping betreiben möchte, empfehlen. Vielen Dank an meine Agenten Garrison Wong. TOP TOP TOP.

Little-Thinks
Germany
Over 1 year using the app
January 18, 2023

Very responsive and helpful. I have been working with Yvonne Xu and she is always quick to get back to me and goes out of her way to help. Been very happy so far.

Homely Adventures
Poland
Over 1 year using the app
April 26, 2023

Henry Hu is an exceptional agent who provides excellent service and support. He is also very friendly.

Omnilow
United States
Over 1 year using the app
August 18, 2021

CJ give nice prices and nice services, way better than using Aliepress. My agent Vanessa is great and solve for me all the logistics problems our business encounter.

Relief Store
United Kingdom
Over 1 year using the app
CJDropshipping replied August 19, 2021

Thank you for your feedback! Your approval is our motivation.

October 21, 2021

Awesome customer service. Resent had a dispute item very well handled by team. Five stars on your way Mango FU.

Emerge Vision
New Zealand
Over 1 year using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

January 1, 2022

Great app, much better than automizely who i was with for months, until i jus realized they don't have any customer service or deliver anything on time, CJ gives me delivery options and customer service is great and much better app to use for someone who wants to deliver quality items and service to customers

TheFashionwiz
United States
Over 1 year using the app
CJDropshipping replied January 3, 2022

Thank you for your feedback! Your approval is our motivation.