Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

October 20, 2020

Once I got used to this new platform, I found it worked really well with fast shipping times. However, to me technology is great but engaging with people is so much better! This is why I would like to thank my agent, Katherine Wei, she is brilliant! Since day one she has given me great support and she answers any queries quickly and directly. Really appreciated, thanks!

myboxdeals
United Kingdom
9 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 15, 2020

Easiest way you can ship reliably and brand. The user interfaced can be improved upon a bit to be more user friendly. Other than that, it's great!

Modus
Canada
9 months using the app
CJDropshipping replied July 15, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 29, 2020

Thank you Katrina, she has been very helpful in my business lately. She is available when you need her and quick to answer to questions !

ZiAnimal
France
9 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 7, 2024

They are always there to help, this time I was helped by Gildan. Exceptional service!

Chic Studio
United States
7 months using the app
May 30, 2023

I would really recommend CJdropshipping to everyone. It's the best for anyone with an Ecom business.

GYMBRO
United Kingdom
9 months using the app
December 11, 2023

Surind su from CJ you are my God my friend!!!

twopshop.com
Greece
9 months using the app
January 27, 2021

Good, fast customer service! Abby Lu has been great customer service, Janet too! Response times are very quick and they send screenshots to help resolve issues.

Clear Qi™ Diffuser
France
9 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 19, 2024

Great app and partner, with kind and fast support. Special greetings to Fionnula, who helped me today and my agent Krise. You are the best, guys <3

brexty.com
Bulgaria
6 months using the app
July 14, 2023

I am a budding entrepreneur like so many others and came across CJ Dropshipping at the recommendation of a friend. I have not been disappointed! It can be a bit intimidating starting out. Finding just the right product that you would like to offer your customers is the easy part. But, better than that is the customer service I have received thus far. The questions I have had about the orders fulfillment process and whether certain items were still in stock were immediately answered from half a world away! I am looking forward to continuing business relations with CJ DropShipping. My experience so far has been great and don't see that changing anytime soon! I'm just happy to know they are patient enough to take the time and energy to answer my questions! Thanks for your help and assistance, Cheria!

Snuggle Bugs, LLC
United States
9 months using the app
March 4, 2024

One of the Best when it comes to Suppliers! Easy fulfillment and when something happens you can always talk to you private agent.
My private Agent "Chandy Chen" has helped me a lot of managing tough times

aloria
Germany
7 months using the app