Reviews (9,698)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

August 18, 2021

CJ give nice prices and nice services, way better than using Aliepress. My agent Vanessa is great and solve for me all the logistics problems our business encounter.

Relief Store
United Kingdom
Over 1 year using the app
CJDropshipping replied August 19, 2021

Thank you for your feedback! Your approval is our motivation.

October 21, 2021

Awesome customer service. Resent had a dispute item very well handled by team. Five stars on your way Mango FU.

Emerge Vision
New Zealand
Over 1 year using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

January 1, 2022

Great app, much better than automizely who i was with for months, until i jus realized they don't have any customer service or deliver anything on time, CJ gives me delivery options and customer service is great and much better app to use for someone who wants to deliver quality items and service to customers

TheFashionwiz
United States
Over 1 year using the app
CJDropshipping replied January 3, 2022

Thank you for your feedback! Your approval is our motivation.

October 26, 2020

Great service, I want to thank my Agent Alisa Chen, she’s ever so helpful and quick to reply. Thumbs up to CJ Dropshipping.

Protect Stay Safe
United Kingdom
Over 1 year using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 21, 2021

I like the support and customer service. Liz my agent, helps me a lot when I source new products and have questions.

homeexperts24
Germany
Over 1 year using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 29, 2023

I used CJ dropshipping to fulfill my dropshipping order.

1. The delivery time is exactly the same as described on the website. I tracked the first 50 orders by using an excel sheet to see if each order is appropriated and timely delivered.

2. Response time from my agent(Alex Chen) is very quick. He is patient and nice.

3. You can buy bulk inventory and ship them to their warehouse in China. This can serve you when you tested out a winning product and try to scale more and provide some private label products.

In sum, good service, meet my expectation. I will recommend it to my friend who will try dropshipping or private label.

Opalla
China
Over 1 year using the app
CJDropshipping replied December 30, 2021

Thank you for your feedback! Your approval is our motivation.

July 19, 2020

Amazing app that helped me get much quicker shipper times than AliExpress. They even provide excellent customer service, Vivi has been very helpful getting me started and guiding me through the platform.

Home & Legion
United States
Over 1 year using the app
CJDropshipping replied July 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited August 12, 2024

Great place to source high quality products. Awesome customer service, we are working with Flo for months and so satisfied!

Gourmetific
United States
Over 1 year using the app
November 7, 2022

App and website both easy to use and navigate. Lots of great helpful tools to use, great product selection, great shipping rates/times in transit to destination, and great customer service. Most recently I worked with Connie Jin with help about a product and she was knowledgeable and quick with the answers I needed. Thanks!

Pinnacle Pet Products
United States
Over 1 year using the app
October 12, 2021

I like CJDropshipping because if you have any problems or questions you get the reply as soon as possible. There shipping conditions and logistics are satisfy. Thank you so much to CJ Agent Martin for helping me out!

KASOTOPIA
Germany
Over 1 year using the app
CJDropshipping replied October 13, 2021

Thank you for your feedback! your approval is our motivation.