Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 20, 2023

Excellente application pour les e-commerçants je recommande, un petit + pour Rebecca qui a su me guider parfaitement dans mes questions et tout ça très rapidement.

VaporiZen
France
9 months using the app
December 4, 2023

This is the first time I have written a review for CJs but the service I received from Aoki Gong was exceptional! I have been trying for almost a year to get my products connected with some other issues. I got an order from Shopify and it wasn't connecting. I decided to gamble again with cust support, they had only given me additional frustration before. Tonight I was lucky to get Aoki, who helped me. She was extremely helpful. She not only connected the product that was sold but the rest of my products as wel!!! For once, someone didn't just throw a link or a screenshot at me but did exactly as the term means, she supported her customer. Aoki needs to be the model when they are training new people. Thanks so much Aoki!!

Whimsicalia Boutique
United States
9 months using the app
Edited June 17, 2024

I recently had the pleasure of working with Alan & Chandy from CJ Dropshipping, and I couldn’t be more satisfied with the service I received. Alan was incredibly helpful throughout the entire process. I had some questions and concerns regarding an order, and Alan promptly provided all the information I needed and assisted me in every step!

BasedowCraft
Australia
About 2 months using the app
April 11, 2024

Great service!! Especially Eileen great to work with her.

Lolando
Netherlands
4 months using the app
February 5, 2023

Excellent customer service. Box Chen is very patient, I can slowly but smooth learn how to use CJ. Very helpful, much more than I expected! 5/5

Zocino
Netherlands
9 months using the app
March 18, 2024

Zoey Zheng was great!, very helpful and informative & resolved all of my issues.. thanks

THE SKUARE
United States
6 months using the app
December 30, 2020

Excellent Service. 24 hours Customer Service. SUPER Recommended. Great app, my agent Roger Luo is really professional and helpful.

Vanity Bra
Mexico
9 months using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 28, 2022

Mango is great, fast service, very helpful! Would recommend CjDropshipping to anyone, they have great and fast customer service.

Lucid Gadgets
United States
9 months using the app
February 13, 2024

Extemely helpful! Although I was not yet a customer, I received extremely good advice. The WhatsApp service is first class, thank you Karen Jiang!

Loving Things
Germany
8 months using the app
June 12, 2023

I want to say a huge thank you to Lavinia Liang
who helped me without exception in all my requests.
She answered every question professionally and with a lot of care

Baba Baby Store
Israel
9 months using the app