Reviews (9,699)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

June 27, 2022

I use this app to help me with fast shipping + packaging products + there services is such great , ( Lee )

Majestic Beauty
China
Over 1 year using the app
November 2, 2020

I have been using CJ Dropshipping for over 1 years.
The best aliexpress alternative, you can find products with very competitive prices and with faster delivery times than aliexpress. With a personal agent who will accompany you throughout your businesse.

Luvog
France
Over 1 year using the app
CJDropshipping replied November 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 4, 2024

Really excellent service, from the application to the agents, I was lucky enough to have Whalen who managed to satisfy various requests and solve some problems, highly recommended!

SerenitàSonore
Italy
Over 1 year using the app
July 25, 2023

Brilliant service and extremely supportive customer services. Especially, my agent Loker Wang. All my questions have been answered with professionalism and solutions.

MAISON Allure
United Kingdom
Over 1 year using the app
August 4, 2020

Vicky provided me great customer service. She spent incredible effort and time to help me solve the problem that I met while listing products.

eezeenow
United States
Over 1 year using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2022

Nico Zhang was very helpful. Since I'm new I can have so many questions with lots of different things about figuring out CJ but Nico figured out and ended my problem fast. Appreciate his time.

Blackawa19
United States
Over 1 year using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

January 30, 2023

The CJ Dropshipping service is great,especially with John,who is able to solve my problem,i love the John service sharp and quick.his response to my question is always timely when i ask him about something.John is one of the people who responsible for his job ,so his is my thumbs up for him.

warmart shop
United States
Over 1 year using the app
Edited January 29, 2025

I had a problem with orders and a problem with the SKU of the products, Suki Huang helps me really quickly, awesome work, thanks so much.

Peluchy
Switzerland
Over 1 year using the app
August 30, 2023

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

trendyxyz
United States
Over 1 year using the app
April 30, 2021

I love working with Cj. They have 24/7 live support and can quickly resolve all issues. But most importantly, my special advisor "Cissy" does his best for me and makes my job so much easier. Thanks to "Cissy" and the cj team here.

Sci-fi Atmospheres
United States
Over 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.