Reviews (9,699)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
Over 1 year using the app
Edited September 29, 2020

I have been using CJ for a while. CJ is an amazing platform with customer centred service. Highly recommend. We are listing all the products from cj and Thanks to our agent Sharon for your great ongoing support.

Verve Elite
Australia
Over 1 year using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

Nicky ist immer sehr hilfsbereit und geht auf die Bedüfrnisse und Fragen ein. Bin sehr zufrieden mit der Zusammenarbeit.

trendibl
Switzerland
Over 1 year using the app
April 29, 2022

i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen

The Men's Outfits
India
Over 1 year using the app
December 28, 2020

The CJDROPSHIPPING application is one of the best I've seen since I've been doing e-commerce.
The application itself is very intuitive and anyone can use it.
On top of that, there is a very dynamic team available 24 hours a day. It's simply magical
I recommend it
Arthur

CLASS F&M™
Canada
Over 1 year using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited December 1, 2020

I used this app for help me on dropshipping .
The best app for me. The delivery time is fast. Nice agent

Barber's Luxury
France
Over 1 year using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 29, 2023

Grant has been very helpful with answering and resolving all of my queries!

Moment Frame
Australia
Over 1 year using the app
October 26, 2023

CJ is great, way better than Ali Express. Faster shipping times and you get your own agent help with any issues.

Tension Co
Australia
Over 1 year using the app
May 29, 2023

Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.

Geek and Fluff
United Kingdom
Over 1 year using the app
May 20, 2023

Robert Yang was so helpful! Thank you for your help with everything related to shipping and tracking number information.

Goodness Store
United States
Over 1 year using the app