Reviews (9,700)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited August 29, 2023

Grant has been very helpful with answering and resolving all of my queries!

Moment Frame
Australia
Over 1 year using the app
October 26, 2023

CJ is great, way better than Ali Express. Faster shipping times and you get your own agent help with any issues.

Tension Co
Australia
Over 1 year using the app
May 29, 2023

Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.

Geek and Fluff
United Kingdom
Over 1 year using the app
May 20, 2023

Robert Yang was so helpful! Thank you for your help with everything related to shipping and tracking number information.

Goodness Store
United States
Over 1 year using the app
March 23, 2023

Sulee Li is the best support you can have!
You will get super fast answers and solutions for your problems! Thanks Sulee Li

WiseBag
Austria
Over 1 year using the app
May 29, 2023

Hello CJ Dropshipping Team,

I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.

Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.

Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.

Kind Regards,

Marcio Landim

MINI MARVELS SHOP
United States
Over 1 year using the app
June 9, 2021

Excellent customer service at CJ! Many thanks to Henry, my agent, which is always ready to help and he's doing a great job! I recommended!

DecoPecco
Romania
Over 1 year using the app
CJDropshipping replied June 9, 2021

Thank you for your feedback! Your approval is our motivation.

March 10, 2023

Box Chen has done an amazing job helping me all day today! He makes me happy to use CJdropshipping.

WirelessMagCharger
United States
Over 1 year using the app
December 30, 2022

I've been using CJ for a quite a few of my business for the past year with little to no issues at all. If there are any issues at all, my agent Shicharl is always able to assist and fix them for me, she ensures that everything is going smoothly and also assist with things such as competitive pricing. I highly recommend! (Ask for Shicharl when signing up, shes the best agent there)

Bonsai Bright™
United States
Over 1 year using the app
July 25, 2023

I had complicated issues with my store app, but Loker Wang instantly apprehended the problem, came up with the best solution, and encouraged me to continue... I am so relieved. My problem was solved within no time due to his quick understanding and problem-solving technique.

Skins Etc
Thailand
Over 1 year using the app