Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 29, 2023

I have been working with cjdropshipping for over 3 years and I am 100% satisfied. The connection with shopify is perfect. I appreciate the support, for example in my choice of products and personalised packaging. I appreciate the fact that I have a personal agent who answers my questions quickly. I would recommend this service to anyone at 1000%.

Spartrend
France
Almost 2 years using the app
March 25, 2021

Great service, the agents are always available to answer our questions (special mention to Grace Li, our assigned agent who does a great job!), the follow-up is professional, the branding possibilities are also interesting.

HONORÉ
France
Almost 2 years using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

August 11, 2021

They offer the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Eric wu in particular helped me perfectly. He always answers quickly, gives precise and accurate answers and is always friendly!

LumoLamp
Austria
Almost 2 years using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

June 16, 2022

I needed help with an order, they help me to fulfill it. Very patient, friendly, and professional.

Galaxy-211
United States
Almost 2 years using the app
August 25, 2022

J'utilise cette application depuis plusieurs mois, je le recommande. Excellent service, rapide et efficace

Fmrshop
Switzerland
Almost 2 years using the app
August 11, 2022

Cheria was very helpful with my first order through CJDropshipping. She was very patient and responded very quickly. Thank you again!

Evaray Corner
Hong Kong SAR
Almost 2 years using the app
January 25, 2021

I chose to work with CJ Dropshipping over Oberlo because my product was cheaper and had faster shipping. I was also surprised when I had my own agent. My agent, Skye, has been super helpful and has done a great job troubleshoot my problems. I absolutely love having my own agent.

Polar Hero
United States
Almost 2 years using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2021

Love using the app. Useful for my business. Thanks Elina Hu, for your great support! She's responsive and will help.

Wine of Glass
Singapore
Almost 2 years using the app
CJDropshipping replied September 25, 2021

Thank you for your feedback! your approval is our motivation.

Edited June 28, 2021

A really helpful app and dropshipping service. A special thank to Estella, a great agent working there, very halpfull and solving very quickly all issues I could have

LotusMat ❘ Le tapis d'acupression avec fleurs de Lotus
France
Almost 2 years using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 23, 2023

Crystal Feng from CJ Dropshipping has been very helpful with my business.

She is diligent and has helped me with navigating my orders, disputes, sourcing, ordering in bulk and shipping. She is very proactive in helping me to solve all my issues before I even need to reach out to her.

Crystal goes above and beyond in her role to assist with all my requests. Thanks so much Crystal!

Maison Minimalist
Canada
Almost 2 years using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.