Reviews (9,700)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

December 29, 2023

Our agent Bonnie helped us a lot. Thanks

MyTipTops
Serbia
Over 1 year using the app
October 6, 2023

My agent Nigel has consistently demonstrated exceptional dedication and helpfulness. He is always there, ready to assist whenever there's an issue or if I can't find something. Nigel goes above and beyond, providing support during product searches and suggesting innovative ways to improve my experience. He truly is the best in the business when it comes to customer service.

AnPa-Collective
Germany
Over 1 year using the app
February 26, 2022

very helpful, support team from Alan Yang, quick in understanding the issue and cleared immediately

My Home Dynamics
India
Over 1 year using the app
May 1, 2020

Perry and Amy are an excellent support team. They help with max engagement and go out of their way to find a solution for us. Excellent support team

Farry Fashion
United Kingdom
Over 1 year using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 23, 2023

I requested some high quality images to use on my store and received a handful in minutes. Great customer service!

suborin
Australia
Over 1 year using the app
June 27, 2022

Best platform for private label, dropshipping, fulfilment, literally everything! Our agent Mango is absolutely wonderful and very persistent in making sure our business grows with CJ, and it has grown tremendously thanks to her help!

Revomadic
United States
Over 1 year using the app
October 26, 2023

Super application et mention spéciale a Wendy qui est toujours disponible pour m'aider avec chaque problème que je rencontre. Elle est toujours de bon conseil. Je recommande fortement!

Mini merveille
France
Over 1 year using the app
November 1, 2023

I am very satisfied with CJ dropshipping. The personal support via WhatsApp is excellent and very helpful! The consultant Sulee li is very competent.

tier-freude.com
Germany
Over 1 year using the app
June 5, 2022

Good and fast service when I had question. I had a good customer experience with Remi. Recommendable

SURPAZ
Germany
Over 1 year using the app
Edited December 5, 2021

I needed more information on a delayed package for a customer. Only tracking number I had was the CJ . Shaw who was very polite and efficient helped me in few minutes and produced a Canadian Tracking. Thank you so much Shaw you made my evening better!

Meaws And Woofs
Canada
Over 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.