Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

October 20, 2020

Great platform, with fast shipping times! And a big plus is that you get a personal agent to help you any with any issues you are facing.
The platform can be a bit confusing sometimes but Bianca (my CJ agent) always responds quickly to help me out!

ActiveDim
Netherlands
Almost 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 28, 2022

CJ dropshipping is 1000 times better than Aliexpress because of faster shipping times and faster customer support. Also better quality overall!

WaveBeamPro™
United States
Almost 2 years using the app
CJDropshipping replied April 28, 2022

Thank you for your feedback! Your approval is our motivation.

Edited December 19, 2020

my customer service agent is Helen Li , she is wonderful. very patient with all my questions. , and sort out my problem fast. CJ is also an excellent platform that put drop shippers at ease.

SoulBody&Mind
Hong Kong SAR
Almost 2 years using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

Very great and reliable service. The agents are always happy to help with any query. Really recommend them! No problems at all so far!

Knokk Bell
United Kingdom
Almost 2 years using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 19, 2021

easy and helpful system. What work best for best is helpful agents. I would recommend you talk to your agent, check stock before making decision to dropship

OffordHealth
United States
Almost 2 years using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 13, 2023

Disponibilité rapide et assuré !
Je remercie l'ensemble du service client CJ et particulièrement l'agent Bonnie qui a su me dépanner en m'apportant une réponse rapide et efficace. Bravo !

Haches
France
Almost 2 years using the app
August 26, 2020

One good thing about this app is the agent, Joyce. She never fails to assist with whatever issues we have. The app is great but one thing for sure was the greatness of the one who assists us in everything. As always an app wouldn't be great and wouldn't be as successful without the people behind it and for us it was Joyce and Kelly. Thank you for always giving us a superb service!

Dealjestic
United States
Almost 2 years using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 21, 2022

CJDropshipping provides Dropshipping, Sourcing, POD, Video/Picture Shooting, Wholesale, White Label/Custom Packaging, Fulfillment, A 24/7 active support with very helpful personal agents (a special thank to my agent Zoey she was very patient and responsive

Capone
Morocco
Almost 2 years using the app
December 6, 2023

Lea my agent from CJ was great and very helpful and solved any issues or questions I had. Thanks!

ShopVestaro
Australia
Almost 2 years using the app
Edited October 2, 2021

I've used many times and all CS can answer my questions very patiently and help me to solve. Each time there will be one dedicated CS for me, quite a few have helped me and did a very good job, especially Mango Fu, Shaw Zhu and Lucy Liu.

Creative Jolly Toys
Hong Kong SAR
Almost 2 years using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.