Reviews (9,700)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

June 23, 2021

It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.

Housse De France
Estonia
Over 1 year using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

May 12, 2023

Must say that I am impressed with the CJ Dropshipping customer service. They are knowledgeable and helpful and most importantly always responding back to requests in good time. Especially Bruce Lin and Chloe Zhang whom I have dealt with have been extremely helpful. Good job so far!

PetLuvCare Limited
United Kingdom
Over 1 year using the app
June 8, 2023

Lavinia Liang on the C was amazing!!! she helped me with my issue and went above and beyond to help me!!!!

JTW Boutique
United States
Over 1 year using the app
January 15, 2020

I very satisfied with CJ. Top customer service, fast delivery. I have a very good agent, Lynette is always here To help me To developp my business. She is very helpful and friendly.

Pédibien-être.com
France
Over 1 year using the app
Edited March 19, 2021

Good service, patient, friendly and responsible for addressing my question. Highly recommended CJdropshipping.

NEWLOOKTREND
Malaysia
Over 1 year using the app
Edited September 29, 2020

I recommend CJDropshipping because my agent Juniper Cheng help me every day and very well. She is available and always brings me solutions quickly. I get fast sourcing results and professional packaging. I am very happy with her and i recommend you this agent very professional. Thank you very much Juniper

Smile
France
Over 1 year using the app
CJDropshipping replied June 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2022

Getting started with CJ dropshipping and going to try dropshipping very soon and give my feedback by then, would like to mention that their customer support is awesome, specifically my agent Gina she’s very supportive and give best support!

MyKidFits
Saudi Arabia
Over 1 year using the app
April 26, 2021

It's great that you have 24/7 an agent available. Most of the times they are able to help me immedtiately. I recently purchased private stock the processing time is very nice, about 24-48hours.

POLARSTY
Germany
Over 1 year using the app
CJDropshipping replied April 26, 2021

Thank you for your feedback! Your approval is our motivation.

January 14, 2020

I love this app and customer service is great, Graven was very helpful :) I highly recommend this app if you are serious about dropshipping.

Value Deal Offers
Cyprus
Over 1 year using the app
Edited September 16, 2020

Love my agents Arya Ye
and Preda Xu
Very cool to work with them !

HYC Paris
Réunion
Over 1 year using the app
CJDropshipping replied September 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!