Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 29, 2024

CJ Dropshipping is an excellent platform for everyone, offering ease of use and a seamless experience. Their customer support is exceptional, responding to your questions within minutes, or sometimes even seconds. What sets CJ Dropshipping apart is the flexibility it offers—you can manage your dropshipping business whenever it suits you. I highly recommend giving it a try!

Lazani
Belgium
About 1 month using the app
October 23, 2024

Kristy helped me a lot with sourcing my custom packaging!

Opulence Bleu
Belgium
11 months using the app
September 24, 2024

I had a great experience working with CJdropshipping. My agent, Winnie, was extremely helpful and knowledgeable. She provided excellent customer service and helped me navigate the platform with ease. I was impressed with the quality of the products and the fast shipping times. I highly recommend CJdropshipping to anyone looking for a reliable dropshipping supplier.

CoutureCouture
Saudi Arabia
About 2 months using the app
November 30, 2024

I had a Very good experience with Seema. She answer very quickly if you have some questions and always available.

Ma boutique
Belgium
8 days using the app
Edited January 12, 2025

I am very disappointed with CJ Dropshipping and my supplier experience. At first, everything was fine, but then things went wrong. My supplier added thank-you cards from another company to my orders without telling me. This caused big problems for my business and my reputation.

I also paid extra for fast shipping, but the delivery took even longer than the regular shipping time. It was a total waste of money.

On top of that, more than 20 orders didn’t arrive at my customers, and CJ refuses to give me a refund. My advisor, Anisa, didn’t tell me that some packages were returned to CJ. I only found out through Klarna.

This experience has been terrible for my business and my finances. I give CJ 0 out of 5 stars and do not recommend working with this company.

Aurora Essence
Germany
About 2 months using the app
November 26, 2024

We are very happy with the service and especially the agent Yori Lin is very helpful. Thanks!

MeisterTrim
Switzerland
About 2 months using the app
January 4, 2025

I like it so far, Zoey kindly helped me out about sourcing issues very quickly and efficient

HelioPack
Hong Kong SAR
19 days using the app
December 5, 2024

Bonnie i will tank you for help me out of doing a greate business together!

Flamora
Netherlands
7 days using the app
October 19, 2024

The app is great everything is once you know very simple there were only a few problems with me but the support could help me (ken) immediately so that everything worked smoothly

Chakrakreise
Austria
3 months using the app
October 15, 2024

I am simply delighted with CJDropshipping and have only ever had great experiences with the support, especially with Shinco Zhao, who has been able to help me with all my problems so far.

TheCozyCorner
Germany
24 days using the app