Reviews (9,700)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.
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super experience and fast reply by yana One of the best cj agent
Very efficient and professional - Whalen thanks
Great experience so far with CJ dropshipping. Thanks
More than a year in and things of course have their ups and downs but it is always dealt with. Customer service for me (Eric) has been really great. Things are always followed up, and considering time difference, he has really tried to help me even when it's sooo out of his office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them. Prices are getting a bit too high, so if if CJ can be a little more competitive, it would make it a pretty perfect platform. It's quite a comprehensive platform in my opinion. Those that are very negative comments, just need to learn the limitations, struggles and pain points that the agents go through. Agents are your partners not your staff and remember mistakes can happen to us all.
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Cjdropshipping is a good platform which saves time compared to other services. My agent, Vivian is very responsive and efficient who does not hesitate to advise you. The work is always great! Thank you for your help !
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Excellent customer service. Great advice on packagin options and a very fast response. So far a perfect experience.
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I asked my agent Tiffany many questions and she gave me the most helpful answers.. I am happy with Service.
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I recently had the pleasure of experiencing an outstanding service provided by Talisa. Her attention to detail and commitment to ensuring a seamless resolution of the problem helped me a lot. Thank you
i want be honest,i try many dropshipping app and channel,but CJ work like a charm,and when i have a proble i contact the support,the specialist helping me is
Sini Liu,work with me every step and even if i not have so many order yet,i got the support i need all the time,if you spend time research will work for you
Would recommend CJ to anyone, the advisor Skye is in super hardworking and does her job brilliantly!
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Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.