Reviews (9,700)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

November 25, 2022

Box Chen was a huge help with answering all of my questions about CJ's app! He is so knowledgeable and really knows the app. I'm so glad I had the chance to work with him.

Dominion Electronics Online Store
United States
Over 1 year using the app
Edited January 16, 2024

Bin Han, is super fast and helpfull, we get's the best deals for my customized cups. His service is outstanding! We love working with him, never cups up and is very determend in finding great products and good prices for our shop! His tecnical support is outstanding, guides me threw all steps, including screenshot's to make it easy for a non technical person!...THANKS

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We are a start-up dropshipping company, CJ dropshipping and my personal agent Bin Han, are doing their utmost to help us! they went above and beyond, with everything we needed and more! THANKS

Collect.IT
Netherlands
Over 1 year using the app
March 7, 2023

Pro agent a fast reply, thanks a lot Zoey for your assistance.

My friend (a seller since 2018) recommend me Cj for their fast shippement, High quality products and Availability, and that 3 things are my first requirement for a long terme collaboration !

Plcium
United Kingdom
Over 1 year using the app
June 9, 2023

Chandy Chen was great assisting me navigate my order. Awesome expereince completing my order with CJ Dropshipping.

TageUnlimited
Canada
Over 1 year using the app
August 31, 2023

Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)

Sileth
Germany
Over 1 year using the app
December 22, 2022

Thank you Talisa Chou for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

BoomEgg - The Most Effective Stress Toy for Men
United States
Over 1 year using the app
November 14, 2022

Great Customer Service! I've talked with Michell Luo and she was so professional and gentle! It would be great if they could provide some warehouse also in Europe.

Kitsune Knives
Italy
Over 1 year using the app
Edited March 14, 2024

It checks all the boxes for me, Dropship, wholesale and US warehouse. Customer Service is excellent. You'll get a representative assigned to you. So far the communication with my agent is been Awesome. I've had a great experience with the app. My agent Ceci and customer service support AdaQiu, Cristina, and most recently Karen Jiang have all been great.

D Trendy Shop
United States
Over 1 year using the app
Edited October 25, 2024

Maria goes above and beyond in her job! She's been extremely helpful, prompt and has always answered all my questions really well. It's been helping my business a lot. I highly recommend CJ!

Girl Szn
Australia
Over 1 year using the app
January 31, 2024

Couldn’t be more happy with the service! My personal agent Royce is wonderful and helps me with everything I need! So glad I found cj and so glad I was given Royce

WinnieRose
United Kingdom
Over 1 year using the app