Reviews (9,701)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

December 22, 2022

Thank you Talisa Chou for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

BoomEgg - The Most Effective Stress Toy for Men
United States
Over 1 year using the app
November 14, 2022

Great Customer Service! I've talked with Michell Luo and she was so professional and gentle! It would be great if they could provide some warehouse also in Europe.

Kitsune Knives
Italy
Over 1 year using the app
Edited March 14, 2024

It checks all the boxes for me, Dropship, wholesale and US warehouse. Customer Service is excellent. You'll get a representative assigned to you. So far the communication with my agent is been Awesome. I've had a great experience with the app. My agent Ceci and customer service support AdaQiu, Cristina, and most recently Karen Jiang have all been great.

D Trendy Shop
United States
Over 1 year using the app
Edited October 25, 2024

Maria goes above and beyond in her job! She's been extremely helpful, prompt and has always answered all my questions really well. It's been helping my business a lot. I highly recommend CJ!

Girl Szn
Australia
Over 1 year using the app
January 31, 2024

Couldn’t be more happy with the service! My personal agent Royce is wonderful and helps me with everything I need! So glad I found cj and so glad I was given Royce

WinnieRose
United Kingdom
Over 1 year using the app
August 5, 2021

Annie was a very good agent and always did her best to help me, I'm really grateful to her, thank you very much !

SmilyPets
France
Over 1 year using the app
CJDropshipping replied August 5, 2021

Thank you for your feedback! Your approval is our motivation.

October 29, 2020

For me this app is the best one for dropshipping business. I'm very satisfied of services that they give to me.

wavetan
France
Over 1 year using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 31, 2020

HI, The team were quick and efficient to help solve issues with product integration and to sort out replacements, thanks Shirley for your help!

Eve Season
Australia
Over 1 year using the app
CJDropshipping replied July 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2021

Great customer service. I use CJ for all my dropshipping needs and would definitely recommend them.

Chop Shop Cutlery
United States
Over 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 17, 2024

Great customer service support. They clarified all your questions and so cooperated.
Special thanks to Zoey. Even over WhatsApp, they have quick responses.
and for team members Cheria, and Cute for their patience and guidance. they solved all our doubts. They deserve more than 5 stars.

SNOUNOU.ONLINE
United Arab Emirates
Over 1 year using the app