Reviews (9,704)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

June 11, 2023

Just got off with Sita Cui, they was super fast and super quick and were ready to answer all my tough questions. The service was amazing and they were able to answer all my questions instantly, congratulations to anyone who is able to have them as an agent!!

Filter Fresh
Australia
Over 1 year using the app
July 7, 2020

Thanks to my agent park, he has been really helpful and professional, I appreciate that! I recommend this app

Hobbyview
Martinique
Over 1 year using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 29, 2020

Very good customers service and the delivery is fast. Moreover the integration with the shopify is perfect !

Revolu-Rack ™
France
Over 1 year using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited May 3, 2023

Perfect app
They are very professionals specially Niky the customer service who helped me for everything.
I recommend this app

Jcastore
United States
Over 1 year using the app
December 29, 2020

Abby Lu and Roger Luo went above and beyond to support me. I am a beginner and It's great to see them supporting us. If you have a question, just ask and they will bend over backwards to fix it for you.

AdoreThePaw
United Kingdom
Over 1 year using the app
CJDropshipping replied December 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 13, 2021

I have been using CJ Dropshipping and so far so good. The Agents can be very helpful when navigating the day to day bumps along the way. Abby Lu has been so helpful with solving any questions and making sure things run smoothly. Thank you so much Abby Lu

Doggy League
United States
Over 1 year using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited March 15, 2023

Murphy was super helpful with my order. Got it resolved really quickly. I would highly recommend CJ Dropshipping.

SomethingKwonderful
United States
Over 1 year using the app
August 1, 2023

Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)

novaskinz
Germany
Over 1 year using the app
August 1, 2021

Great app and excellent customer service. They reply fast. My agent Alan Yang and the others always help. I needed help with two things today and Collin Shao helped me out quickly and provided me with answers to what I wanted to know in a fast and nice way.

Pets Spot Shop
Jordan
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

July 4, 2021

I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping

Retaize.com
Canada
Over 1 year using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.