Reviews (9,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.
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I had difficulties communicate with some CJ agents to understand my problems & I got frustrated sometime to work with them, probably because of language barrier?. However Garrison Wong is great, he/she is fast in response, understand my problem & solve the issues quickly. Thank you Garrison! (5 stars for her)
Great verity of products. Good customer service. They assign agent with you make sure that order will be processed without any hassle. Great to have someone to discuss the issue. They have to work on providing timeline of the product to deliver but apart from that very fast as they mentioned..
I'm just starting out with the cjdropshipping app, and so far, I'm still in the process of listing products, but everything is going smoothly so far. I'm optimistic about the potential of this platform and excited to see how it will help me grow my business.
I also want to give a shoutout to Zoey Zheng for her excellent customer support. She was quick to respond to my questions and provided clear and helpful guidance.
Overall, I'm pleased with my experience so far and looking forward to continuing to use cjdropshipping to streamline my dropshipping operations.
Just started my shop and I am in the testing phase and so far customer service has been good. I have been working with Ashely wu and she has been very helpful in guiding and explaining things.
CJ offers exceptional fulfillment services with reliable and speedy shipping. Their customer service, especially Karen, is outstanding, providing dedicated agents to assist with all inquiries. I'm thoroughly pleased with the level of care and attention we've received. Navigating their system is effortless, making it the top choice among other 3PLs and fulfillment services we've tried.
Very, very great services. I faced a problem with my email and that was my fault. They did their best and helped me and the problem was solved. Despite my weakness in English, they were patient with me and helped me. Thank you, and especially thank you to Mrs. Suki Huang.
with my regards
amaniva.shop
Cj has been great. The attention is fast and always helpful. They also offered me a great discount for my product. My agent was Tracy and her service was great.
Thank you Rami wu From CJdropshipping to be a guide for me really thank you very much CJdropshipping let me know a lot And I'd like to progress in ecommerce with you
"Cristina was very helpful and provided excellent guidance. The customer support is top-notch."
hope for the fast services