Reviews (9,695)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...
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I use CJ for 6-7 months now and have nothing to complain very great app, and the service is 10 out of 10 Henry and frank are very great those guys help me a lot with my fulfillment order for my customers! recommend this app
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I'll say nice customer support.
27 Jul 23****: If you read the thread below you would understand that there's always ups and downs. But since my last review I could see the improvements. The only concern that i have is the support during China Holidays. I hope they continue to ship during the Holidays too.
20 Jan 23**: It's been more than a year that I've been using CJ and I would say it has become a disaster. 3rd quarter of ...
Hi, this is CJ Support. As for processing time, It depends on the specific products. Would you mind giving us the SKU by email, support@cjdropshipping.com. Then, let's see ...
Good service to start your business, I used them 1 and a half year now to start all my dropshipping businesses, the shipping time is around 10-30 days depending on the destination and the price is really good. 4/5 stars.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Best service, my agent took time to explain to me all the process because i had difficulties, i appreciate her patience, she was very professionnal. Thank you! I suggested my friends to try CJ
CJ has been a great help drop shipping products, it is purely better than shipping from AliExpress. It is perfect to start off something, but once you get enough volume I recommend you get yourself a dedicated supplier. Overall CJ has been a great app and my point of contact Gina and Hugo have helped me immensely and getting a lot of my orders for fulfilled!
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Great service and excellent customer support. My agent (Estelle) was able to find answers and solutions for all kinds of questions and requests. Easy to use interface, even with multiple tabs opened, great user experience. The only reason it's not 5 stars is that product search doesn't really find relevant results all the time, so that could be on the list for improvement.
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I contacted the support team regarding my sourcing issue and one of them reply with a solution promptly.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
CJ is a good service despite some things that could be bad. I had an agent named Catherine and she was very good at answering all my questions and requests.
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Chris Ou from customer service, was very helpful, and clear with his answers. I recommend to use whatsapp for customer support is much faster that a ticket.