Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 18, 2024

Zoey Zheng is extremely useful and efficient. I do appreciate this quality of service for our shop https://naturalsleep.shop
We hope that delivery will happen as fast and efficient as the support is available.
Thank you all for your efforts!

Natural Sleep
Belgium
7 months using the app
November 22, 2024

Shinco Zhao has been nothing short of amazing! He’s always quick to respond, super knowledgeable, and genuinely goes above and beyond to help. Anytime I’ve had a question or needed support, Shinco has been there to make sure everything is handled smoothly. It’s rare to find someone who cares this much and delivers such incredible service. Working with CJ Dropshipping has been great, but having Shinco as my go-to has made the experience truly next level. Huge thanks to him for all his help!

Glow Lily
United States
4 months using the app
December 27, 2024

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

MR. LITTLE MONK
Hong Kong SAR
Almost 4 years using the app
January 9, 2025

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support.

Thank you very much Dolly Liu!

OUHOE
Switzerland
5 months using the app
December 6, 2024

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

Aureole Jewelry
United States
7 months using the app
December 7, 2024

CJ Dropshipping is an excellent platform for dropshipping!. User interface is friendly, which make it very easy to navigate through different categories. The app also offers many tools to manage products and orders makes everything simple & easy for the user. Finally, thanks to the customer support team, especially Seema who is supportive, professional, patient, and can give clear instructions(very good communication) which is something that makes you feel comfortable and confident about what you are doing.
Thanks for your service Seema!

MAS BEE
South Africa
16 days using the app
January 8, 2025

Connie helped me and im very grateful. She took the time and was there along each step of the way. Thank you for helping me fulfill my orders

Oneiric Jewelry
Canada
About 2 years using the app
November 22, 2024

I am a new small business owner and had a lot of questions for Garrison Wong at CJ. He was very patient and helped me tremendously. I was very pleasantly surprised at what great service I received after hours. Thank you again, Garrison.

OC PET SUPPLIES
United States
7 months using the app
November 25, 2024

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

Parker Expressions
United States
2 months using the app
December 28, 2024

Very nice platform where you can find a fast and kind assistance.
Billy Shi has been very nice with me and very professional.

NILONIA
Switzerland
4 months using the app