Reviews (2,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that enhances order fulfillment and operational efficiency. They praise its seamless integration with Shopify, quick syncing, and access to a wide range of quality products at competitive prices. The responsive customer support is noted for its effectiveness in product sourcing and order management. Merchants value the time savings and stress reduction, which aids in business growth.

Edited June 16, 2025

I've had a great experience with CJdropshipping so far. The interface is simple to use and makes order fulfillment smooth and efficient. An awesome shoutout to my agent, April Wang, who is quick to respond and incredibly helpful. She consistently assures me that my inventory and products are all in checks and accounted for. - 21 May 2025

April Wang was fantastic. she helped me solve 3 urgent issues I had by giving me step by step instructions on how to fix them. With speedy assistance she was able to resolve my headache within 15mins. Truely amazing. Once again, Thank you April Wang. - 16 June 2025

OwnyFitness
Singapore
3 months using the app
June 2, 2025

Outstanding Support – Problem Solved Instantly!

I had an urgent issue with an order and was worried it would take days to get assistance… but thankfully, Bonnie stepped in and was absolutely amazing! She was kind, fast, and incredibly efficient – she solved everything in no time and guided me through each step. It's rare to find such professional customer service in the dropshipping world. Huge thanks to CJdropshipping, and a special shoutout to Bonnie for her dedication and support!

Paw Glamour™
Italy
2 months using the app
July 8, 2025

I am truly grateful for the support and help Sam Huang gave me as I was struggling for a while with my products showing "sold out", whilst it isn't. I was not too happy, as I have been told to sync my store to CJ, after I have done that, and it still didn't work. Today, Sam immediately knew what the problem was, and he insisted on helping this irate customer (me), and it worked immediately. I am currently a very happy customer, thank you Sam and CJ Dropshipping

Eastleys Quality Collections
South Africa
About 1 month using the app
June 5, 2025

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.

I'd like to thank Miki Weng, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.

Highly recommended!

UNIQUE AMSTERDAM
Netherlands
About 1 month using the app
July 8, 2025

Bonnie was amazing! I was working with another supplier and was really struggling with some things but Bonnie helped me out with all my problems, found me better prices and was on top of all the communication right away! She was prompt, fast and sourced great price. It was so great to actually speak with a person to help me solve my issues. Thank you Bonnie!

Tammy Hanratty
Canada
21 days using the app
April 25, 2025

April has been very helpful from the start. She was able to list a product and give me great price (although shipping was a bit tight), but overall i really liked the way she helped me. I'm looking to switch from Aliexpress to CJ so this is a great start!

What The Fur
United States
10 months using the app
June 9, 2025

I had a great experience with the CJ team! The support agent who helped me (Max Chen) was very responsive and solved my issue quickly by splitting my order and removing a product I didn’t need. Excellent communication and fast service — highly appreciated!

LifeHub
Greece
3 months using the app
May 12, 2025

I am thrilled with the service provided by CJDropshipping! Their platform is incredibly user-friendly, making it easy to manage my orders efficiently. The product quality consistently exceeds my expectations, and the shipping times are impressively fast. Their customer support team is always responsive and helpful, addressing any concerns promptly. CJDropshipping has truly elevated my business, and I highly recommend them to anyone in the e-commerce space! Bonnie was very helpful with my questions & concerns thank you so much.

Beauty Boutique & Care
United States
4 months using the app
July 18, 2025

Excellent service and truly reliable! My CJ agent Beverly always responds quickly, helps me find the best products, and ensures smooth and fast fulfillment. Communication is clear, and any issues are solved immediately. Thanks to this support, my business runs much more efficiently. Highly recommended for anyone looking for a trustworthy dropshipping partner!

Celzoir
United Kingdom
29 days using the app
June 3, 2025

Great service.
I’ve been working with Doki Huang for a while now and I’m satisfied with the service. Responsive, professional, and proactive. She makes the sourcing and fulfillment process smooth and reliable.

Joyiki
Belgium
10 months using the app