Reviews (9,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.
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Great support , I highly recommend Bianca , super helpful . she was able to clarify and answer all my questions in very fast and professional manner
MOE
I would have to say I am very happy working with the cj dropshipping team. Recently had some help from Alina Liu and she was extremely helpful with salving the problems I've come across. Great app overall also definitely would recommend for your business.
I previously had a terrible customer service experience on aliexpress, but after switching to CJ dropshipping and being paired with my agent Mango and her team, I am pleased to say that all queries, questions and concerns have been covered by my very patient and helpful agent, and always quickly. Hoping this great customer service will continue throughout my partnership with CJ dropshipping!
The service provided by CJ agent is very satisfying. I resolved all my issues that I have regarding IOSS/ VAT. I am very thankful for the CJ Support.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
"I started my online store 2 months ago, and with this app, it has become super easy to add products to my store. What I really like about CJ is their customer support over WhatsApp, which is always active 24/7. As soon as I created my account, a dedicated manager named Chandy was assigned to me. She excels in what she does and goes above and beyond to help. Product sourcing is fast and easy.
So far so good.
Zoey Zheng was very pleasant and patient with me. She was informative, fast, and actually had a good sense of humor throughout. Thank you Z and CJ Dropping
Great app and very useful for sourcing. Fast communication and very helpful agent which will help you with all your questions. In my case, Stella which helps me everyday with my questions!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Spoke with Susie Zhou. Very good help. Walked me through all the required steps and made it as easy as possible. This is the type of customer service that I would like to receive everywhere u go
Mrs Chandy Chen is the best personal agent. She or her team answer me very quickly 24/7 to solve my problems. CJ is a very good dropshipping partner!
First time using this service. Abby Lu...what a great customer service. By far the best agent i have spoked with. All of my problems and concerns are now solved as she explained everything step by step. Thank you dear and well done. Definitely recommend.
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