Reviews (9,554)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 23, 2021

Saturn was helpful and awesome! Great Service. She helped me throughout the entire project. Thank You!

InfinitePair
United States
Over 1 year using the app
CJDropshipping replied November 24, 2021

Thank you for your feedback! Your approval is our motivation.

January 26, 2021

I'm very happy with CJ, they have a lot of products in stock. They provide you with an agent to contact, mine is Schicharl. She is always quick to respond to my questions and provides great service. The CJ system is very user-friendly, and they provide fast shipping to Europe.

Slimmer You
Germany
Over 1 year using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 6, 2023

I get confused a lot so I often contact support. Erica helped me out great and she answered every question I needed answered.

Pupflux
Australia
Over 1 year using the app
December 2, 2020

I used this app, and it's amazing, and a beautiful, smart assistant helped me with all questions which I had, her name is Jenna Zhu, 10/10

MarKA
United Kingdom
Over 1 year using the app
CJDropshipping replied December 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 7, 2021

I have been doing dropshipping for a short time but one of the things that has motivated me to continue working with this system is the support of an agent that the company assigns you to be able to see the follow-ups and pending with your orders, my agent always supports me and is at pending what I need, she gives me support and this is very important, other companies do not have that support and when you have a problem you don't know who to turn to. My agent is called Bianca and I am happy to work with her. Thank you Vanessa, you are the best

Redcodeshopp
Mexico
Over 1 year using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 5, 2023

Cristina Chen gave me an efficient and good customer service on CJ dropshipping. Their services are very much recommended. They are very friendly and helpful

Bruce Lin has also been a great servant for me. He is effective at understanding, and communicates in a good and easy way to understand. His problemsolving skills are remarkable, and your expectations will be amazed at this customer servants skills.

Angel Li is a great customer servant in that she quickly clarifies what the problem is and solves it efficiently. She replies quickly and does not keep you waiting. Her answers to questions and explaining is on point, and she gives a very clear image of what to do, and has extensive knowledge in many parts of the CJ dropshipping process. All in all very happy with her service, and if you get her help, you are lucky.

partycostumes
Norway
Over 1 year using the app
January 31, 2021

Great app. I use it since months and it's the best. I have an agent that help me everyday when i have problems

Teva Boutique
Switzerland
Over 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 21, 2022

Thank you Michell Luo for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

MaddisonCo Inc
United States
Over 1 year using the app
September 19, 2021

Jacob zhao was great for a quick response and answered all my questions. Definitely recommend to others.

Pups Den
Australia
Over 1 year using the app
CJDropshipping replied September 21, 2021

Thank you for your feedback! your approval is our motivation.

April 1, 2021

CJDROPSHIPPING is the service to use without hesitation. The agents are very responsive and do everything to satisfy their customers as well as possible.
I highly recommend !

Lionel Lanoix
Martinique
Over 1 year using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.