Reviews (9,705)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

December 27, 2023

Creda Li is very helpful and tries to solve my concerns. She is very quick and very friendly.
Thank you for everything, you are great.

Deine Apfeltasche
Germany
About 1 year using the app
June 30, 2021

I was very satisfied with the customer service. I mean i was literally feeling like i was talking to a professional family member. First it was Angel Li then Charles Lu. Charles was very professional and helped me understand how to source a product and is working on helping find the best deal for it. Really loved my 1st experience. Thanks Charles Lu

Bicycle Helmet Pro
United States
About 1 year using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 27, 2022

this is one of the best apps on Shopify i have been lucky enough to have connected with a great agent shout out to Irene hu who has been so kind and helpful over the past year of using cj. has helped with all issues from supply chain to refunds to quality control the lot ive been so happy with service cant rate recommend enough

Melane
United Kingdom
About 1 year using the app
Edited March 11, 2024

Bonjour,
Je recommande Cj et surtout l'agent Ceci pour sa réactivité son professionnalisme et son accompagnement.
Excellent travaille de Ceci je recommande.

NUCAZEN
France
About 1 year using the app
May 14, 2023

CJdropshipping is great, especially Connie has done a great job!
She helped me with some issues... thanks! :)

Behringson
Germany
About 1 year using the app
August 20, 2021

I am using this app and CJ provide me one of the best agent Shaw Zhu. Shaw Zhu help me when ever i need.

ALAM (World of your choice) Australia
Australia
About 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

May 18, 2021

I really enjoy using Cj dropshipping as my number 1 supplier. A kind employee named Cheria is very helpful and kind.

For Yourz
Canada
About 1 year using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2023

My agent Creda Li gives me good service even though I'm a beginner. Very satisfied.

OrgaCuisine
Canada
About 1 year using the app
September 9, 2022

cheria is very nyc and helpful , im new in this platform, and my english is also not too good but she is very understanding and helpful to resolved my problems ... im very setisfied with her services . happy :)

Blink All
Italy
About 1 year using the app
July 27, 2021

It takes a while to learn how it works but overall, a great platform to work with! My agent Elina, is extremely helpful and responsive to my messages and questions.

Relieve and Restore
Singapore
About 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.