Reviews (9,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.
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Excellent Service, very professional, he was able to answer all My question without confusion,good support by Billy
I've had the pleasure of partnering with CJ Dropshipping for over a year now, and I must say, the support from my agent, Vincy, has been instrumental in the growth of my store. Throughout my journey as a Shopify store owner, I've encountered various suppliers and agents, but none have matched the level of dedication and professionalism demonstrated by Vincy and the CJ Dropshipping team. Their seamless assistance and commitment to excellence have truly set them apart in the industry.
PS: Vincy needs a raise for the amount of work she does for me!!!
(edited 27.03.2024)
The app integrates into the website well, though the best thing about it is your assistant! My assistant, Olivia Wu has been amazing and she is always there to help if I have any issues! Couldn't do it without her!
Thank you for your feedback! Your approval is our motivation.
Highly recommend CJdropshipping that offers everything in from sourcing, packing and logistic. Especially recommend my account manager Ely, he is the best account manager in CJ! Very thankful for his service. He can always understands my needs and is efficient in getting things done. Ely also goes one step beyond by sharing tips to help me grow my store. I know I can always count on ely to help me solve my issues. Thank you Ely for your support always!
Great customer support from Rebecca. I am just starting but so far am pleased with the service and products
The customer service is always very communicative, persevering and friendly. Especially with a person named Ginger I was happy to write, thank you.
Estelle Zhou, was great she answered all my questions in a timely manner. I will continue on learning more about the app as I work with CJDropshipping.
Thank you again Estelle she is great!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
My agent Doki Huang is the best agent in the world.
Always kindly explains everything, is responsive, perfectly knows everything that needs to be done and how to do it. I have never been disappointed in him.
There's just one problem... When she goes slipping , I get up. And when she goes to sleep, she is irreplaceable at work, because then the agent changes and help for me will become incoherent at some times.
That's why I wish Doki to stay healthy and be always in line!!!!
Please don't go to sleep! ...it's just a joke :) You need to rest.
I am using CJ to fulfill my orders, and Lea Zhang is the person who directly supports me. She always answers questions quickly and accurately, and I always get what I need.
Zoey provides excellent service and goes above and beyond to address my concerns. She is knowledgeable, friendly, and exhibited a genuine willingness to assist. Her prompt responses and clear communication made my experience with CJDropshipping even more enjoyable.