Reviews (9,562)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

January 20, 2023

Great customer service. App is really easy to use. Thank You Yvonne Xu for being the best agent - very helpful, efficient and responsive to all our questions. Highly recommend!

Bruce The Goose
United Kingdom
8 months using the app
September 15, 2021

Best application for fullfilement, i really love it. Their agent are very helpful and responsive !!!!

Litives
France
8 months using the app
CJDropshipping replied September 15, 2021

Thank you for your feedback! your approval is our motivation.

February 20, 2023

The customer service is very good with my agent John Tao. He helps me to solve a lot of issues instantly. He is really helpful and always remind me before I aware the problems.

Expressify
Hong Kong SAR
8 months using the app
January 9, 2022

They are a great platform for my business needs. Haven't had any major issues and my agent is helpful.

The SockShoes
Canada
8 months using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

April 29, 2024

A very good platform and the agent Marian Chen is exellent, very professional and very willing to help her customers, it's done!

COSIPETS
United Kingdom
3 months using the app
April 4, 2023

Awesome customer service. Especially John Tao, my personal Agent is a very kind and helpful person. I really appreciate him.

MAHAGOONEY
Austria
8 months using the app
February 24, 2024

amazing support by Leah Cheng.she easily understood exactly what i wanted to explain

LuxOHeat Mug warmer
United Kingdom
7 months using the app
June 25, 2021

I am happy with CJ Dropshipping. Debby is the representative that help me all this while. She is easy going person, fast, hardworking and responsible person. Still can remember she replied my message during midnight. Most importantly, she pays attention to the detail. She helped me resolve my queries every times. Thank you very much to Debby and I will recommend CJ Dropshipping.

e-sportify
United States
8 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

February 7, 2023

Alvin Hu was really helpful. I use CJdropshipping for everything sales and logistics related for my online business, and I have nothing but the highest regard.

Store3us
Albania
8 months using the app
October 5, 2023

Die Agentin „Ashely Wu“ hat mir geholfen am Anfang meine Bestellungen auszuführen.
Vielen Dank dafür und ein Lob!

Jamon Shop
Germany
8 months using the app