Reviews (9,664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 14, 2023

Rebecca helped me with my first sale. She was great I rate her with 5 stars ✨️.

Thank you Rebecca

Here 4 you
United States
About 1 year using the app
October 30, 2023

I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

Cresselia
United States
About 1 year using the app
Edited January 14, 2025

My experience has been great working
with Royce Zhang, Luciano, Agnes, Angle and Christine Yu have been on top of my orders and have helped me with quite a bit. It's been a very good experience for me.
I've been troubled with some issues and I'm super impressed with how my personal assistant helped me with everything. I had questions and he was able to walk me through everything clearly and efficiently. I keep getting my products and soon will get custom packaging for my business account.
Great place to get things done you'll be extremely grateful and happy to work with your team at CJ.
I haven't been happier.
Royce Zhang, Luciano and their team are in my opinion the best and strongest team in the CJdropshipping organization. I am confident in this company and I praise the work Royce and his team continue to provide me.

The Skull Lab
United States
About 1 year using the app
August 10, 2023

I am very very happy with the service I was given. The agent that I was in contact with was June. She was very helpful. I was stressing a lot about my store products needing transfers to a new supplier and she helped me a lot. She was very quick to respond, patient, and fixed my problem without any hassle. Very good service, and I will definitely keep using CJ! Thank you so much June!!! You really are amazing :)

Dreamer
Australia
About 1 year using the app
Edited July 9, 2024

My Overall experience with CJ customer support is too Good. Everytime we leave a message they reply within few minutes. Aoki one of the best support member, she always available to help and resolve issue we faced, she also helps to get better prices for products! Also Rebecca Lin helps out to resolve some issues. Thanks to everyone in CJ team

My Catchy home
United States
About 1 year using the app
Edited October 5, 2023

An excellent platform for finding good products and very good customer service.Thank you Eugenia Deng for your excellent explanation and service.

TheFootWay
United States
About 1 year using the app
Edited May 27, 2020

Nina is an amazing agent. She is understanding, patient and very helpful. I have multiple stores and like to centralize my sourcing and products, and to have an agent there for your every step of the way is priceless. Nina goes above and beyond to assist with every need and that is wonderful. Good agents make CJ dropshipping worth using for all your business needs.

The Waisty™
United States
About 1 year using the app
CJDropshipping replied May 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 7, 2023

Excellent service from cj dropshipping. The support i got by Shinco Zhao was great.

RECLICKABLE
South Africa
About 1 year using the app
December 19, 2023

My agent Whalen, is truly the best. I love CJ! They have amazing support, amazing products, and amazing prices. As long as they continue to work with me, I will continue to work with them.

Relivo
United States
About 1 year using the app
September 10, 2023

great service and frendly, thanks again to my agent Billy

BestHändler
Germany
About 1 year using the app