Reviews (9,572)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 30, 2022

I've been using CJ for a quite a few of my business for the past year with little to no issues at all. If there are any issues at all, my agent Shicharl is always able to assist and fix them for me, she ensures that everything is going smoothly and also assist with things such as competitive pricing. I highly recommend! (Ask for Shicharl when signing up, shes the best agent there)

Bonsai Bright™
United States
Over 1 year using the app
July 25, 2023

I had complicated issues with my store app, but Loker Wang instantly apprehended the problem, came up with the best solution, and encouraged me to continue... I am so relieved. My problem was solved within no time due to his quick understanding and problem-solving technique.

Skins Etc
Thailand
Over 1 year using the app
May 18, 2023

Fionnula W was again professional and precise on answering a query I had to return back to get some further help.
Again great customer care!

OrangeUtopia
United Kingdom
Over 1 year using the app
Edited May 22, 2020

My personal customer service support, Cindy is very responsive and helpful. Great experience, has been using CJ dropshipping for years now. d

TinyHands™
United States
Over 1 year using the app
CJDropshipping replied May 24, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 27, 2023

Thank you Remi. Remi answered my question quickly and solved my problem. I've not had any big issues with CJ and their customer service is always helpful.

Bofay
United States
Over 1 year using the app
May 9, 2022

I use this app to send orders to my customers. I really like how helpful the agents are, like Estelle Zhou. Whenever I have a problem that I cannot figure out, my agent Estelle Zhou always helps us find a solution.

ShopVezore
Canada
Over 1 year using the app
Edited September 1, 2021

Sell to the entire world not just the BIG4 or US Only.
I get 5-14 days shipping for my customers. It's not too bad for worldwide. They fulfil your orders, they have print on demand, personal agent, help with sourcing and a lot more.
They just have to hire more agents, other than that. They're the best to do it.
Irene and Vanessa Hung are my favorite assistants, always finding a solution for my ecom problems.

Gripzilla
United States
Over 1 year using the app
CJDropshipping replied April 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 19, 2022

There was a time i wanted to quit till Wendy yuan started to manage my account since then everything has become so easy.. she's the best agent ever

DK Shop
United States
Over 1 year using the app
February 26, 2022

very helpful, support team from Alan Yang, quick in understanding the issue and cleared immediately

My Home Dynamics
India
Over 1 year using the app
October 26, 2023

Super application et mention spéciale a Wendy qui est toujours disponible pour m'aider avec chaque problème que je rencontre. Elle est toujours de bon conseil. Je recommande fortement!

Mini merveille
France
Over 1 year using the app