Reviews (9,667)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

May 19, 2021

Excellent service! Always listening, my agent Icey is very professional and patient! She always gives quick and clear answers. The best agent I've had so far. Thank you for everything.

FRUITOXE™
France
About 1 year using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2021

This guys make fast delivery in most of the cases. And also have helpful support in English! I'm using them for dropshipping

SignsGift
Ukraine
About 1 year using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

February 4, 2024

Really Good sourcing agent! Niky Huang is very helpful and supportive. Will recommend CJ for everyone and 5 stars for Niky Huang! ⭐️⭐️⭐️⭐️⭐️

Elegant Essentials
Australia
About 1 year using the app
June 5, 2021

Excellent customer service by Abby Lu. Satisfied with the overall performance of the app. Highly recommended. Very nice and friendly !

Dećorly
Canada
About 1 year using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 1, 2020

Amazing app, and more importantly amazing people. They are very fast to respond to my questions and help to provide very fast delivery! Special thanks to our agent Katrina, and the awesome team members Preda Xu, Roger Luo, Amy Lian. They're very helpful!

BUCKETLISTFACTORY
India
About 1 year using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 22, 2022

Great Customer Service provided by Yuki - Super friendly and always getting back to me with quick and very usefull answers :)

thefavouritehub
Australia
About 1 year using the app
CJDropshipping replied April 24, 2022

Thank you for your feedback! Your approval is our motivation.

June 30, 2023

I always have specific questions about my product. Niky is always right there for me and takes care of everything in the background! I am very happy with the support! Thanks a lot

GLITZ&GLAM
Switzerland
About 1 year using the app
October 26, 2023

I have a great experience with CJdropshipping because Yori Lin helps me through the whole process and is always quick en polite in response. It is a big recommendation to fulfil your orders with CJ. Thanks to Yori Lin who helped me fulfil my first orders!

Vallina
Netherlands
About 1 year using the app
October 11, 2023

Best Supplier, they make sure the Quality of products and are really helpful in solving problems if you face any during sourcing.

Obsesie
United States
About 1 year using the app
November 5, 2020

I have been using the app for quite some time. I am very satisfied! The agents that are assigned to you are always helpful and help very quickly in case of problems! Thanks a lot!

Veronaclutch
Germany
About 1 year using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!