Reviews (9,587)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

September 27, 2023

App ben strutturata
Assistenza Top. La mia agente Linda è sempre molto disponibile a qualunque ora e molto gentile
Non so come farei senza di lei

Ciclismo Kompulsivo
Italy
Over 1 year using the app
Edited April 19, 2023

My agent was helpful and saved me after a 2 day nightmare. I should have reached out to them directly sooner instead of Shopify. Thank you Karl Joe! You Are The Best Agent! I Love Working With You!

Steffs Love Closet
United States
Over 1 year using the app
May 18, 2023

Hi. I got my first order this morning. As I've just opened my shop. I'm really pleased it's open. But I needed help in some of the technical areas. I must say, I was very impressed with Bonnie Gu, as she was very patient with me and led me through the process. This is an exciting new journey for me. And customer service was fantastic!!! Thank you Bonnie Gu

Maramalive
New Zealand
Over 1 year using the app
January 5, 2022

Shipping time is decent, and they have very friendly Agents and a good Variety of Products. I would try it out.

Ayvin
Germany
Over 1 year using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

Edited February 29, 2024

Elisa is an absolute gem in the realm of guidance and support. Her assistance has been nothing short of exceptional. In times of uncertainty and doubt, Elisa stepped in with a wealth of knowledge and an eagerness to help. Her dedication to clarifying doubts and offering guidance is commendable.

Elisa's approach is both thorough and considerate. She has an incredible ability to simplify complex concepts, making them easily digestible. Her patience knows no bounds, ensuring that every concern is addressed with utmost care and understanding. Her guidance has been invaluable, paving the way for a clearer understanding of various intricate matters.

Elisa's support extends beyond just providing information; she fosters an environment of learning and empowerment. Her passion for sharing knowledge is infectious, creating a space where learning becomes not just a necessity but a joy.

Her professionalism is matched only by her approachability. Elisa has a way of making even the most daunting questions seem manageable, instilling confidence in those seeking her guidance.

In summary, Elisa is an exceptional mentor and advisor. Her expertise, coupled with her genuine willingness to help, has made a significant impact on those fortunate enough to seek her guidance. I am immensely grateful for her invaluable assistance, and I highly recommend her to anyone seeking clarity and support in navigating complex issues.

WonderKiiids
Australia
Over 1 year using the app
Edited January 30, 2021

I am using CJ now from several months and I am really happy and satisfied. My agent Bonnie Chen is very professional and solves all my problems. In addition the support is very reactive, fast and polite specially Abby Lu who is very helpful and gentle !

DanielDesign-Paris
France
Over 1 year using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 11, 2020

CJ Dropshipping has some serious perks compared to its competition ( like custom packaging, warehouse inventory and CJ Packet ) but their agents are the best thing in the world. Peter is my personal agent and he's been so helpful to me ! I can contact him any day and he'll have a polite and precise answer for me. I'm really impressed by the service and after experiencing that I couldn't go back to Aliexpress ever. Thanks a lot Peter !

MINYMALY
Switzerland
Over 1 year using the app
CJDropshipping replied May 11, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2020

Great app, friendly agents, Vivian is the best ❤ they provide faster shipping than aliexpress and they care about customers!

OralSonic™ Tooth Cleaner
Australia
Over 1 year using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 5, 2023

They have great support. Whatever you need, they answer you right away. Last time Cheria was great and helped me quickly.

ClicKalina Shop
United Kingdom
Over 1 year using the app
Edited December 8, 2022

CJ has life-saving customer service. Mango and Rebecca in particular was very kind and prompt to resolve any issues or inquiries I had.

Galileo Lights
United States
Over 1 year using the app