Reviews (9,588)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

October 7, 2022

June Chen has guided me through the process of handling my first dropshipping orders in CJ dropshipping. We handled it in a matter of minutes with very rapid respones and extensive information. Very very satisfied

Aspara
Netherlands
Over 1 year using the app
Edited July 26, 2022

The Team at CJ dropshipping is great. Mango Hu helps me whenever I have any issues. Well done!! nice!

SuperUsefulStore™
China
Over 1 year using the app
Edited November 16, 2021

CJ dropshipping customer service responds quickly to my customer queries, and is useful in providing an all-in-one logistics solution for sourcing and shipping products to customers. It's a service I would recommend!

Explorer Kitchen
Singapore
Over 1 year using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 3, 2022

Tracy is a very kind, lovely, patient and helpful agent, who solved all my shipping issue in 2 minutes. She is great and professional in handling client issue. What a great honour she is my agent. Whenever there is an issue with my orders she will notify me via Whatsapp so that I can be notified early and instantly, this is the most respectful service so that all my orders never get any unnecessary delays.

Lux Jewel Co
Malaysia
Over 1 year using the app
CJDropshipping replied June 21, 2021

Thank you for your feedback! Your approval is our motivation.

March 19, 2021

This app is amazing , agent are available , give you all informations you need, you have access to all products you need . It is user friendly and make dropshipper's life easier.

Ilience
Guadeloupe
Over 1 year using the app
CJDropshipping replied March 21, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

June 30, 2021

Such a great company - very reliable, fast shipping, cheap prices and very good customer support. All in all perfect experience.

nadget
Germany
Over 1 year using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

November 5, 2020

This app is great with professional customer service. My agent Cissy is patient and helpful. She responded to my questions promptly and helped my work on my customized packaging to my satisfaction.

Lux and Pink
United States
Over 1 year using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2022

I have been using this app for almost a year now.i have been assigned to three different agents and they were all brilliant in helping me out when needed. At present, Tracey is my current agent and she has Been so helpful. I will recommend this app to anyone.

charoseconcept™
United Kingdom
Over 1 year using the app
Edited August 29, 2021

Love using CJdropshipping! Fiona is my agent and she responds super quick and always tries her best to fulfil my requests . Other agents that helped me alot is Christina Chen and Nico Zhang who came to my help so quickly within minutes in the help chat in the CJ platform

myneonpets
Singapore
Over 1 year using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2023

Great service, great agent (Yuliya Chan) who always listens and provides the necessary solutions quickly.
I highly recommand.

comfortist
France
Over 1 year using the app