Reviews (9,592)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

Edited November 25, 2024

I had a problem with an new order and a problem with the SKU of the products, Garrison Wong helps me really quickly, awesome work, thanks so much.

Peluchy
Switzerland
About 1 year using the app
March 23, 2021

Wonderful app for fulfillment, easy and quick to ship product, good customer support. Phoebus wang is my agent always available for any support, Highly recommend this app! ;-)

Buggarie
United States
About 1 year using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

September 18, 2020

My agent Bianca is very professional and very responsive. I ask her regularly and she does an excellent job. Every request and all my questions are dealt with rigorously every time. I would like to thank Bianca personally for her work. I recommend CJD, it is a complete and very professional platform.

Charger Secure
United Kingdom
About 1 year using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 27, 2021

Cj's is an outstanding service, with a large number of winning products to choose from. In addition, my agent always answers me quickly and solves all my questions and needs.

nineshack
United States
About 1 year using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

July 2, 2022

Thanks to Carrie. I had a great experience with cjdropshipping. I like that they are really personal with you. If you need any help you will get it.

Classy Updates
Netherlands
About 1 year using the app
May 3, 2023

Excellent customer support. I would say that the customer support team works exceptionally well, especially the operator Agnes Fang. When I reached out to the customer support team with a query, Agnes Fang promptly responded to my request and provided me with all the necessary information that I needed. Her communication was polite, clear, and she went above and beyond to ensure that all my questions were answered satisfactorily.

BROWSLUV
Germany
About 1 year using the app
May 26, 2021

I am so grateful for my agent Jiessie Li. I see that she works really hard and does everything to make my experience optimal (she often even replies in the evening!). It is the best service I have ever gotten.

MoonDeals.nl
Netherlands
About 1 year using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

January 9, 2023

Nice and prompt support even on WhatsApp and online on the website.
Product synchronization is smooth as well.

SRIBIL
United States
About 1 year using the app
November 5, 2023

Miya was very helpful with my queries and gave me all the information really quick

Easy Curls
United Kingdom
About 1 year using the app
October 16, 2023

This platform has great customer service! My agent Niky is really professional and kind! He helps me in any situation and solved some problems for me on a couple of deliveries and on finding a specific product that I couldn't find. Really fantastic!! I highly recommend!!

Loopswatch
Italy
About 1 year using the app