Reviews (9,592)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

January 18, 2021

Cj has been a great help in scaling my business. My agent Blandine is particularly great. Very polite and easy to work with. I recommend.

Power Shower
Australia
About 1 year using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 7, 2023

CJ's support team is able to provide assistance at any time, whether it's during the afternoon while I'm working or even if it's 3 a.m. When I reached out CJ with inquiries at 3 a.m, I never expected them to respond immediately. It's truly incredible and extremely helpful for my work.

W.PROMESMER
Hong Kong SAR
About 1 year using the app
August 30, 2023

Outstanding Experience with Cj as a Supplier.
I've been using their services for over a year now, and I've witnessed a remarkable and swift evolution in their service and support. They're rapidly advancing, and their web platform is at the forefront of the industry.
The cornerstone of this successful partnership is the exceptional and unwavering support provided by my Agent, Fiona. She's incredibly prompt, ever-present, and consistently adept at finding solutions. Our business wouldn't be the same without this robust partnership. Thank you for being a vital part of our operations.

Tailorio Sport
France
About 1 year using the app
May 23, 2023

Rebecca (my agent) is very usefull and helpfull ! I recommend her :)
This extension help me a lot !

Thanks for all Rebecca

Glimmerlet
France
About 1 year using the app
October 19, 2021

Nico Zhang is one of the best. Thanks for the support. Very fast and very good! If you want to scale your business, use CjDropshipping.

Gemsness
Romania
About 1 year using the app
CJDropshipping replied October 20, 2021

Thank you for your feedback! Your approval is our motivation.

June 5, 2023

Great support , I highly recommend Bianca , super helpful . she was able to clarify and answer all my questions in very fast and professional manner

MOE

Maya Republic
Lebanon
About 1 year using the app
Edited March 12, 2023

I would have to say I am very happy working with the cj dropshipping team. Recently had some help from Alina Liu and she was extremely helpful with salving the problems I've come across. Great app overall also definitely would recommend for your business.

True Romantics
Canada
About 1 year using the app
December 19, 2023

Servizio clienti fortissimo, ho avuto un problema con un ordine e grazie ad Alina Liu ho risolto in un secondo. Grazia ancora Alina

Arthur's Paws
Italy
About 1 year using the app
Edited May 21, 2023

I previously had a terrible customer service experience on aliexpress, but after switching to CJ dropshipping and being paired with my agent Mango and her team, I am pleased to say that all queries, questions and concerns have been covered by my very patient and helpful agent, and always quickly. Hoping this great customer service will continue throughout my partnership with CJ dropshipping!

fidgetclub
Australia
About 1 year using the app
December 20, 2022

Thank to Zoey for help me for my problem with my orders item i really appreciate that !! i recommand

Knooper
France
About 1 year using the app