Reviews (9,600)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

Edited May 20, 2023

Excellent Customer Service when I had some issues that needed to be resolved quickly, huge thanks to Bruce Lin in particular.

Trending Flavour
United Kingdom
About 1 year using the app
May 8, 2023

Talisa Chou
A top-notch employee, she helped me very qualitatively and promptly, I am grateful for her help!

My lime
Netherlands
About 1 year using the app
September 27, 2023

CJDropshipping is wonderful and my opinion the best dropshipping option for online stores in South Africa. I love the feature where they already calculate the recommended selling price (that includes shipping etc) in ZAR. They offer great products and great prices, a huge variety and excellent support. I highly recommend Sita Cui, my CJDropshipping agent, for her excellent support and friendly advice - she is always available and always helpful.

Le Frenchie Flair
South Africa
About 1 year using the app
March 23, 2021

I have had an amazing experience with CJ so far, especially because of my Agent Skye Zhu. Anytime I had an issue or didn't know how to do something, she went above and beyond to help me. Skye made the process with Shopify integration easy and simple for me. Thank you so much Skye! You are a very hardworking young lady!!

YesSewingStore
France
About 1 year using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

January 29, 2021

Very good and patient chat support. Always nice and friendly. I chatted with Abby Lu and answered all my questions.

Toysstars
Germany
About 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2021

I was very satisfied with the customer service. I mean i was literally feeling like i was talking to a professional family member. First it was Angel Li then Charles Lu. Charles was very professional and helped me understand how to source a product and is working on helping find the best deal for it. Really loved my 1st experience. Thanks Charles Lu

Bicycle Helmet Pro
United States
About 1 year using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

January 6, 2024

CJdropshipping is truly an incredible opportunity for e-merchants, I had the pleasure of being accompanied by my private agent as well as Fionnula Wong who greatly guided me and gave valuable information on the products.

Congratulations to the CJ team

Sinvely
France
About 1 year using the app
Edited March 11, 2024

Bonjour,
Je recommande Cj et surtout l'agent Ceci pour sa réactivité son professionnalisme et son accompagnement.
Excellent travaille de Ceci je recommande.

NUCAZEN
France
About 1 year using the app
May 27, 2022

this is one of the best apps on Shopify i have been lucky enough to have connected with a great agent shout out to Irene hu who has been so kind and helpful over the past year of using cj. has helped with all issues from supply chain to refunds to quality control the lot ive been so happy with service cant rate recommend enough

Melane
United Kingdom
About 1 year using the app
May 14, 2023

CJdropshipping is great, especially Connie has done a great job!
She helped me with some issues... thanks! :)

Behringson
Germany
About 1 year using the app