Reviews (9,600)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

August 20, 2021

I am using this app and CJ provide me one of the best agent Shaw Zhu. Shaw Zhu help me when ever i need.

ALAM (World of your choice) Australia
Australia
About 1 year using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2023

My agent Creda Li gives me good service even though I'm a beginner. Very satisfied.

OrgaCuisine
Canada
About 1 year using the app
May 18, 2021

I really enjoy using Cj dropshipping as my number 1 supplier. A kind employee named Cheria is very helpful and kind.

For Yourz
Canada
About 1 year using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

September 9, 2022

cheria is very nyc and helpful , im new in this platform, and my english is also not too good but she is very understanding and helpful to resolved my problems ... im very setisfied with her services . happy :)

Blink All
Italy
About 1 year using the app
July 27, 2021

It takes a while to learn how it works but overall, a great platform to work with! My agent Elina, is extremely helpful and responsive to my messages and questions.

Relieve and Restore
Singapore
About 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 26, 2024

I've had the pleasure of partnering with CJ Dropshipping for over a year now, and I must say, the support from my agent, Vincy, has been instrumental in the growth of my store. Throughout my journey as a Shopify store owner, I've encountered various suppliers and agents, but none have matched the level of dedication and professionalism demonstrated by Vincy and the CJ Dropshipping team. Their seamless assistance and commitment to excellence have truly set them apart in the industry.

PS: Vincy needs a raise for the amount of work she does for me!!!

(edited 27.03.2024)

pawplaza.net
Germany
About 1 year using the app
May 8, 2023

Excellent Service, very professional, he was able to answer all My question without confusion,good support by Billy

Vibestore
Switzerland
About 1 year using the app
August 11, 2021

The app integrates into the website well, though the best thing about it is your assistant! My assistant, Olivia Wu has been amazing and she is always there to help if I have any issues! Couldn't do it without her!

Exo-Fitness
United Kingdom
About 1 year using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

May 23, 2023

Great customer support from Rebecca. I am just starting but so far am pleased with the service and products

Sugar Coated Nails
France
About 1 year using the app
November 11, 2022

The customer service is always very communicative, persevering and friendly. Especially with a person named Ginger I was happy to write, thank you.

personalisierte-halskette
Germany
About 1 year using the app