Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

October 26, 2023

Bin Han is my direct support with CJ Drop Shipping and they go above and beyond to help me with any inquiries, trouble shooting or sourcing. Always responds quickly and always incredibly helpful.

Modern Design Warehouse
United States
About 1 year using the app
Edited March 13, 2024

Alexis Wong is a great Partner and Supports me wherever possible. Any Questions i have will be taken care immediately, thank you!

ShopFreude
Germany
About 1 year using the app
January 9, 2022

Highly recommend CJ, their customer service is immaculate. Especially June, she quickly helped me figure out a problem I was having! Thanks June!

APHROYA
United States
About 1 year using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

June 12, 2023

I want to give a huge thanks to Ayden. He is probably the biggest reason I ended up choosing to stay and use Cj Dropshipping versus other similar apps. Hes been such a great help and really delivers the best customer service I have ever had! Great agent and I love using the service!

omniado
United States
About 1 year using the app
July 18, 2023

I just started it's been a few months, I had no difficulty adapting to the application, it's very easy and you find tips that will allow you to understand better. The agents are very friendly I had a good experience with agent Ruth, they answer at any time and help you to unblock you if necessary.

Claudy Unlimited
Canada
About 1 year using the app
January 27, 2023

My agent Michell Luo is the best, she solves all of my questions regarding shipping and fulfillment.

Lumière
United States
About 1 year using the app
May 15, 2023

My agent Talisa was able to respond to my questions in a professional and timely manner. It is a pleasure to work with her.

gamescase.de
Germany
About 1 year using the app
February 23, 2023

Very satisfied with customer support representative Rebeca. Answered all my questions in a timely and efficient manner.

hydrojet.shop.daintyy
United States
About 1 year using the app
May 23, 2023

Thanks Murphy for helping me every problem!!
You are really fast in answering!!! 10/10
Murphy
Nina

EcommerceBas
Italy
About 1 year using the app
May 27, 2021

Cjdropshipping is the best logistic platform for internet commerce that exists now. Everything is already thought and perfect, they are very efficient and professional, really thank you, keep it up. And having our own agent and support is a luxury. Exceptional customer service! A big thank you to Yuki Zhao. She always help me to solve my problems as available with Skype. I am very satisfied. Very good customer service! Translated with www.DeepL.com/Translator (free version)

Novowide™
France
About 1 year using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.